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Terrible VPS Performance and Awful Customer Service
I purchased a VPS, but it was incredibly slow with unbearable latency. I reached out to tech support, and they confirmed the issue. After waiting five days for a response, customer service refused to issue a refund. Fortunately, I had paid with PayPal, so I opened a dispute and got my money back. The service was painfully slow, and the customer support was even worse.
Response from Hivelocity HostingFeb 25, 2025
We regret that your experience didn’t meet expectations and understand the frustration it caused. While we did issue a refund yesterday, we acknowledge the inconvenience and are always working to improve our services.