Hisense USAReviews of hisense-usa.com

I have purchased 3 of the most expensive HiSense Portable Air Conditioners over the past 4 years. Over this timeframe, 2 of the units just stopped cooling. Fortunately, 1 of the units was replaced under warranty in the 2nd year. Another 1 just stopped cooling now in it's 3rd year and this is the least used unit in my house! I tried working with their customer service team but they told me they could not do anything because it was past it's 2 year warranty. They were also not willing to work with me or escalate my issue any further. I would absolutely welcome someone with authority from HiSense to contact me to discuss and I would be happy to amend this review if they show some good faith. BTW, I am in the market for 2 to 3 more AC's for another house. Won't be HiSense.

Why didn't I read these reviews before I bought my refrigerator? I could have saved myself a couple of thousand dollars. Like another reviewer, I wish we were allowed to get negative stars in these reviews. I would absolutely do so. My fridge has not worked for a year now. I have called NUMEROUS times to get Customer Service to assist. They either hang up on you, put you on hold indefinitely (and then hang up) or give you the run-around. I cannot even begin to tell you how ABSOLUTELY WORTHLESS the refrigerator AND Hisense's Customer Service is. I have told everyone I know to steer clear of them. And, it appears I'm in the majority, as pretty much every review here says the same. I don't know how this company survives with the lack of quality and service they provide. I wish I'd never heard of Hisense - and will continue to tell everyone I know of my experience, so they don't make the same mistake I did. BEWARE and SAVE YOUR MONEY.

Lasts about 2 years. Really disappointed with this product. Bought it because it was “affordable”. Learned my lesson. Won’t turn on anymore and Hisense manufacturer was no help after a year. Spend the money on a better quality television. KEEP THE RECEIPT

I would give it a zero, but... Bought a Hisense refrigerator. Powered on but never cooled. Started calling them within 24hrs of plugging it in.... then had 8 weeks of stonewalling and gaslighting from them until they said "We don't cover that. Call the store." By then, the store warranty had expired (30 days for large appliances.) Even the store called Hisense and had the same experience. The store made an exception and refunded my money. Will NEVER buy from Hisense again.

First and last time buying Hisense products! Bought a Hisense 60” UHD 4K android TV . I don’t use that much as one a week and regretted for no keeping the box . No matter how cheap you can find but don’t buy it . YouTube playing and repeating the same video by itself or sometimes sound only not image . Google chrome cast build in never could connect. And can’t even use the HDMI or Optical as audio output .

Thanks for a television that lasts and has built-in apps

I bought Hisense 50 Roku 4K UHD Smart TV had to return it next day, picture was bad. Exchanged for another same TV. Now 10 months later it is broken. Won't power up or turn on. You think this is good buy for the $ but it won't last long. Take this $ plus another $100. and buy a better quality TV. One that will last 5-7 years, not less then 12 months. DON'T BUY THIS TV.

This company makes great products, I've never had a single issue. Just ordered another TV from them, set up was a breeze and it works great.