Wedge C.
Horrid
Horrid! They sent the wrong color and refused to take any responsibility. Ordered Red tie/suspenders. They had photos of both red and burgundy to choose from and i selected ‘red’. Asked for a refund/return and they said they would give a 20% off instead. Why would i spend more money on an unprofessional company? EDIT: after follow-up, Venus at Hisdern stated that they had no intention of resolving the dispute and that while they sent the burgundy color, it is still considered on the red spectrum and therefore constitutes Red. Even though they sent images on their website clearly show Red. Do not trust this seller.
Response from HisdernMay 11, 2026
Dear Edson, Thank you for your feedback. We sincerely apologize for any frustration caused regarding the color of your order. We would like to clarify that the item sent is indeed Burgundy, which is the color specifically featured in our product listings. While Burgundy belongs to the red spectrum, it is a distinct, deeper shade compared to a standard bright Red. Please note that lighting and screen display settings can sometimes make colors appear slightly different online. Best regards, The HISDERN Team




