Hirt's GardensReviews of hirts.com

I rarely write reviews, but Hirt's Gardens earned this one. About three years ago, I purchased a plant from Hirt's Gardens. Recently, I began to wonder whether the plant I received was actually the variety I had ordered. I sent a photo to Matt, not expecting anything other than perhaps an opinion. To my surprise, Matt reviewed the photo and acknowledged that there may have been an error with the original order. Even though the purchase was made years ago and well beyond any warranty period, he immediately offered to send a replacement. I never asked for a refund or replacement—I simply wanted help identifying the plant. That level of customer service and integrity is extremely rare today. Matt stood behind his company and his customers long after the sale was completed. It's refreshing to do business with a company that genuinely cares about customer satisfaction. Thank you, Matt, and thank you, Hirt's Gardens. I will definitely continue to do business with you and highly recommend Hirt's Gardens to anyone looking for quality plants and outstanding customer service.

I have made many purchases from Hirt's. I was apprehensive ordering plants that had to be shipped but NOT ONE SINGLE TIME have I been disappointed! Great care was taken to package them with safety in mind. The packages were thoughtful prepared and ( this is important) done in such a way as to prevent the soil from spilling out but also that the packing could be easily removed without damaging the plants. The prices are even better than what I can buy locally even with shipping. As retiree living on a fixed income I have to save and plan for my purchases. This is very important. I cannot afford inferior products! Love Hirt's!!

The plants ordered arrived in excellent condition. The ferns and the two small her-majesty plants were healthy. Hirt’s Gardens will be a preferred option for future orders. Added, the prices were extremely reasonable in comparison to other nursery's. I will post photos at another time if I can.

I ordered a Peace Lily with my Mother's Day gift money. The price was better than I've seen other places. It took several days to get here, but came out of the box all healthy and happy--perfectly wrapped and boxed. No wilted or broken leaves and even blooming with three more buds. I couldn't be more satisfied. Kathryn Wade, Columbia, Mo

Purchased Angola Staghorn online and received the plant in the mail within four days. The staghorn was neatly packaged and undamaged. Really looks great for a four inch potted plant. Even got a discount that I didn't ask for.

I've ordered plants from Hirt's Gardens on several occasions. A couple of times, I received plants that weren't up to my expectations. One was even dead. However, Hirt's was quick to refund the purchase price. Recently, I ordered 3 more plants from Hirt's Gardens and they were all in excellent condition, healthy and a very nice size. Pay attention to the pot size that's offered. A 4" or 5" pot houses a good-sized plant, anywhere from 4" to 10". A 2" pot houses a tiny plant that might be only 1"-2" tall.

I was a little nervous after reading the reviews, but ordered because of a good price (plus it was on sale!!!) and wasn't disappointed! I ordered a citrus in a bigger than an entry size pot, and was pleasantly surprised to receive a good sized plant, not just a twig with a couple of leaves. It is actually bigger than what was on the picture, and it has quite a lot of new growth. It arrived very fast and without any kind of damage, because it was packaged very carefully and efficiently. Overall I'm very satisfied with my purchase!