Hirt's GardensReviews of hirts.com

I have recently had exactly the same experience as one of reviewers had. I ordered two plants, goldfish plant and mimosa. Only one stock for each was available. In the end, only goldfish plant was arrived this Wednesday. I contacted their greenhouse right away by email about the missing mimosa. They replied to me a few hours later and said they packed two plants. I sent my reply email to strongly argue with Matt Hirt by writing “No. There is only goldfish plant inside. I know mimosa well.”. On the next day, he acknowledged he didn’t have any mimosa stock. He said he refunded for the mimosa. At that moment, I strongly sensed Hirt’s Gardens run their business poorly. As a first-time customer, I gave so much trust on them because of their long business history. I learned a lesson from this incident.

I ordered a Chicago Hardy fig tree. It barely had a bit of green on it and half the bark was brown. I did exactly as instructed. Within 3 weeks it was dying. 15 days is too short for returns & $25. for a twig is ridiculous considering how easy it is to propagate a fig tree! Will never order from them again!!!

Received a cherry tomato plant ordered throughAmazon. Top was broken off, few leaves that were left were yellow. My complaint is they actually wanted me to send it back for a replacement. Seriously? Never again. Tossed in the bin and ordered from another reputable garden site. 0ther tomatoes were in good shape, though. That’s the one star.

I ordered a Honey suckle plant in February, it came beginning in March. Had to keep it inside until the frost was gone. Planted it outside and after a week the leafes turned brown. Contacted the company and they did not replace or refund stating that the time for replacement or refund was up!! Do yourself a favor and order from a more customer friendly Greenhouse!

I ordered 6 plants from hirts garden and was charged 19.99 for shipping of the 6 plants. The order was mostly correct but was missing 1 plant and a different plant that I didnt want or need replaced it. That was an unwanted exception made without consultation. I was told that they would send me the correct plant but instead I received a refund for that plant. However, I was still charged an extra $8.50 for the shipping of that plant that they didnt refund or replace. When I recreated the same shipment with the exact same 5 plants that I received, shipping amounted to $11.49. Shiesty business practice for squeezing an extra $8.50 out of a customer. Ill never buy from them again, and would suggest you not.

Plants that came cramped in a small deformed box were half-dead or dead. They looked nothing like pictures on the website. Out of 30 bareroot strawberries only three showed any signs of life after 3 weeks in the ground. The rest had empty black tubes for the roots and disintegrated when touched. I got a partial refund relatively easily, but never again. This is plant abuse.

I ordered 4 Lupine. I paid $30 for overnight shipping. They were shipped standard. By the time they got to me they were mostly dead. Two pots had No roots. Just stuffed on top of dirt. I paid a total of $157 for dead plants

I ordered a plant and they STUFFED it into a box that was TOO SMALL, and because of that it had 5 BROKEN stems!! The box wasnt taped up very well so it arrived with the box open! Walmart shouldn't sell Hirts plants as a third party sale; it gives Walmart a bad name. If I could return it, I would, but I wouldn't receive my $8.05 in SHIPPING!!! I feel completely RIPPED OFF!!