HireRightReviews of hireright.com

I supplied every document and phone number that proves everything and still asked for more documents which I supplied, and my background check is still pending after three weeks and now I can’t start on the date I was supposed to. No contacting them as the phone number and chat is a doom loop that will have you on hold all day until you give up. If you’re applying for a job that uses HireRight, refuse and start looking for another position.

I am from the philippines. So i was able to hire in a new company here in the philippines, and they use hireright to do my background checking! It has been 3 weeks now and until now NO Result? You keep on asking for the same documents. Your staff dont know what are they doing!

Being subject to a HireRight background check as a freelancer in Europe feels like being stuck in Dante Alighieri’s vision of hell. I had already been working freelance for a US company for over three years and they had made it very clear that they were very happy with my work. And so was I, until I received news of the HireRight background check. Why it makes sense to run a background check on my education, my previous and current employments and such information three years in, I will never understand but down the rabbit hole I went ... Filling in a profile with personal information, education history and employment history seemed straightforward and easy enough at first. Well, if it wasn't for the sub-standard UI. Once I uploaded the profile, it was gone with the wind and, instead, a button to upload documents showed up where I could upload random documents proactively to "facilitate the process". Fingers crossed someone would see the documents and be able to tie them back to a specific job in my profile and make sense of them! And there I was, uploading documents over documents, converting files into jpegs (because that still seems to be a thing for this website), spending hours and hours and hours climbing into a time machine and digging up documents from 10 or more years ago—while I could have very well used this valuable time to do actual work for said company I was collaborating with. I provided them with so many documents and I frankly felt very uncomfortable disclosing all of this information to them. Spoiler alert: the process did not go smoothly and I woke up to many HireRight requests for more information that were always generic automated messages that were vague and not at all constructive (Bots, anyone?). Even worse: the list of accepted documents that these bots erm people sent to me contained a list of US documents that do not exist in Europe. There also seemed to be a lack of understanding of how self-employment works as they kept insisting on work contracts and tax account testimonies which are not part of my life reality. There I was uploading invoices and bank statements that were good enough for German (!) authorities and institutions but not for a US background check provider that questioned my every move and made my life a living hell. And do not think trying to reach their customer service via phone will get you anywhere because my phone calls never went through. Long story short: terrible, de-humanizing experience, no service, US-centric, would not recommend!

This company should not even be in business. They took more than thirty days to complete a background check and lost me a 250k job when I complained. Total incompetence!

Information requested is intrussive and unecessary, Hireright not only requires documents they have no bussiness asking for, they are also not compliant to europes GDPR rules, and there are no guarantees of securing information in case of a data breach, all information are stored god knows where and there is 0 control over information provided from party that provides them, process is ridiculous overbureaucratized and inefficient as well as being a security risk for everyone who goes through it. The fact that potential employees are forced into this process as a requirement for employment is criminal. Nobody should be strongarmed into jeopardizeing his personal data in order to make a salary.

Thanks to HireRight I lost a great opportunity with a great company. They started my background check on May 3,2023 and as of June 27th,2023 it was still incomplete and HireRight never accepted responsibility they blamed the state of michigan.

I don't not feel comfortable with this company having so much of my personal information. Talk to your hr and tell them you don't want to go through hireright. It's your right, and your personal information. I will take advantage of our federal law and request all my info removed from their system. You should too.

The did my background check for a new job. They made ME the background investigator. Telling me my background was incomplete until I provided w2's, proof of employers. Years ago, they had false information on my account from previous companies too! EMPLOYERS!!! STOP using this service! Read everyone's complaint! To elaborate on providing employer docs. Hireright is provided (by candidate) with employer Name, Address, Phone Number, and Time employed. Their background investigators obviously do not verify with the employer but rather just ask the candidate for docs that potentially could be manipulated. This alone shows laziness in their process, integrity to their clients, and ability to trust. Even though OTHER background checks have had ZERO problems verifying my past employers. Hireright is known by the trucking industry to have short vague misleading information from employers that most times is false with zero ability for the person named on the report to have it removed or corrected. They LOVE to "say" they will review complaints or correct errors but I have been in the trucking industry for 15 years and never have been able to have anything corrected. They are a one way only report generator. Again, check the thousands of reviews. Attorneys even advertise on google they go after hireright. They can defend their dictating, communist company all they want. REAL people that have REAL reviews about how they are. Do not be mislead by them. Also, apparently they completed my background and reported it to the employer already but have not provided me with anything other than an email that states exactly: "we're working to complete your background verification. We need additional documentation from you to complete this process." But this was almost a week after they gave the employer information. So basically they are providing half done, not correct backgrounds. hmmmm.... BAD COMPANY!