HireRight Reviews | Read Customer Reviews of hireright.com

HireRight Reviews | Read Customer Reviews of hireright.com

HireRight reviews

Showing 739 reviews with 1 star · Clear filters

Lauren R.
Nov 18, 2023
Terrible
Terrible, awful most stressful experience just for a background check. The SSA form stipulations are a joke. This company needs to not exist. Beyond poor experience. If I could give it zero stars I would.
Response from HireRightNov 20, 2023
Hi Lauren, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Patrick O.
Nov 18, 2023
Simply Awful
This is the second time I've gone though hire right background check as part of being hired and its just as awful as it was a year and a half ago. If you are an HR team or hiring team please reconsider using this provider. It's an incredibly poor and stressful experience for candidates.
Response from HireRightNov 20, 2023
Hi Patrick, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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PIIT S.
Nov 17, 2023
The worst company ever you go through…
The worst company ever you go through background check. HireRight hired third world country India for American Citizens background checks. Very shameful. They cannot speak proper English nor they understand American system. I have been waiting 29 days only for my education to get verified. Every time I call them, I have to repeat myself 5 times and or have them repeat themselves 5 times. Very cheap and unprofessional. HireRight should do better job for the U.S citizens than this. HireRight should hire people at lease speak English, and explain them their job description before they interact with customers. I would ask Guy P. Abramo, Chief Executive Officer to focus on this and treat U.S citizens better than this.
Response from HireRightNov 20, 2023
Hi, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Jacob B.
Nov 14, 2023
very bad still waiting....
very bad still waiting..... they are in no rush at all to finish background checks. They said it takes 72 hours to read an e-mail.
Response from HireRightNov 14, 2023
Hi Jacob, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Deontae D.
Nov 11, 2023
This is a horrible company to do a…
This is a horrible company to do a background check with. I have been waiting for 4 weeks for a background check. I can show you proof. I wouldn’t recommend for any company. The operators have poor customer service as well. Basically give you the runaround about what’s going on with your background. If you have other options choose another company.
Response from HireRightNov 13, 2023
Hi Deontae, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Joon K.
Nov 11, 2023
An absolute horrific experience
An absolute horrific experience. Never ever ever choose them for your background checking services. There are better ones out there. Whenever you call them, they outsource it to a foreign country, and they have no idea what documents prove what. They asked for 1099s, and I was flagged, and I asked what the problem was, and they said we needed your W2 and 1099 together. He goes on to explain that this doesn't prove that this was your business. So I said, “On the next page, scroll down until you see K-1, where all of my information is.” Then he was giving an attitude and saying that I’m not being patient. Never go with them. There are better companies out there.
Response from HireRightNov 13, 2023
Hi Joon, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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HireRight S.
Nov 10, 2023
Nightmare
I hope I never have to deal with Hire Right again in my life! Awful experience! None of the links on their emails actually work, just feels like you’re going in endless circles. Tells you for problems you can just use the chat tab for help. Well there is no chat tab!!! They can’t seem to figure out how to do the job and end up making you do all the work for them ! F/U. Now Hireright is requesting my full info or my review can be taken down! So if I give them my personal info they can make sure I don’t get the job I’ve applied for ! They just want the bad reviews removed!
Response from HireRightNov 10, 2023
Hi, Thank you for taking the time to provide a review. We are very sorry to hear that our service did not meet your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If your background check is still in progress and you need assistance, HireRight Customer Service is available: By phone - Seven days a week; 7 AM Sunday through 9 PM Friday (CST), and 7 AM to 7 PM Saturday (CST). By chat - 8 AM to 6 PM Monday through Friday (CST). Please note, you will need to log in to Applicant Center in order to access the Customer Service Chat feature. We provide support via email at [email protected], and have a Candidate Help Center at https://support.hireright.com/ that answers some of the most frequently asked questions about background checks. You can also contact us via email at [email protected]. We’re happy to help.
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Linda C.
Oct 30, 2023
This company is totally inadequate
This company is totally inadequate. Large organisations do not have a phone number to verify details but an email address. There was no space to include this information so I emailed it to them. They still came back asking for my employment contract - current role and one for over five years ago! I feel like I am doing their work for them. Why companies use them is beyond me and the next role I go for if they use Hireright I will decline the offer purely because of this! Do what you are paid to do!
Response from HireRightOct 30, 2023
Hi Linda, Thank you for taking the time to provide a review and for your feedback about the verification process. We are very sorry to hear that our service did not meet your expectations. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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