Marla W.
HireRight has proven incompetence again…
HireRight has proven incompetence again and again. I try to give grace thinking they have turnover and are constantly training new people BUT it has been at my own expense. When they say they will 'escalate' that means they do nothing. When you add comments to push along processes, you will be ignored. The representatives are not knowledgeable, and their incompetence can add a week or more to your background check processes. The representatives are very nice and will give you the impression they know what they are doing.
Response from HireRightMar 12, 2025
Hi Marla, Thank you for taking the time to share your feedback. We are very sorry to hear that our service has not met your expectations. We have reached out to you for more information through Trustpilot’s “Find Reviewer” feature so that we can learn more about your experience. If you would like to provide additional feedback about your experience, please contact us at [email protected]. We would be happy to hear from you.




