HireRightReviews of hireright.com

This is a horrible service. Companies should stop using their garbage service. Its a 1 start service as you can see! My application have been pending for 3 weeks now and their live chat and email support keep transferring me between agents and departments every time I contact them. No one give you a clear response and you are just left on your own. HIRING MANAGERS, PLEASE STOP USING THIS SERVICE

This whole process has been an absolute nightmare. My W-2s kept getting kicked back and I had to resend the documentation 3x before someone competent enough finally realized it was viable documents. Every time I would email or try to chat, they just kept saying it was unacceptable, but no one would tell me why. I also sent an official copy of my college transcript, for that to also be denied with no specification on why. I don't understand how an official transcript is not acceptable, but whatever. I hope I never have to run into this company again.

I’ve never had such a frustrating and stressful experience applying for a job — and it’s all because of HireRight. I’ve gone through background checks many times before, and no company has ever made the process this difficult or dragged it out this long. It’s been almost a month, and I’m still stuck on something that should’ve been simple: verifying my high school education from over 15 years ago. Even though I submitted my transcripts and diploma, HireRight insists on calling the school directly. I provided the correct number multiple times, but the rep keeps calling the wrong line and then claims she’s “unable to verify.” I took matters into my own hands and called the school’s transcript office directly — they told me they’ve faxed everything over, and said this happens all the time with HireRight. In their words: “They never can get it right.” Even after the transcript office faxed everything, HireRight continued to claim they couldn’t verify the information. It's like they’re not even reviewing the documents they’re being sent or they’re missing basic steps in their own process. Meanwhile, my job opportunity is on the line because of their delays and incompetence. This entire situation feels borderline FCRA-violating — asking for sensitive, unnecessary personal information and then mishandling it, with no accountability. They’re holding up people’s employment for reasons that are completely avoidable. In today’s economy, that’s unacceptable. HireRight is careless, inconsistent, and a liability to anyone trying to move forward in their career. If your employer uses them, prepare for delays, stress, and unnecessary hurdles. This process should not be this hard.

Most terrible BGV company I've ever seen! I would give a -5( negative 5) if that was allowed! They know what documents they need to do BGV - Monday ask 1 document -Tuesday ask another -Wednesday Ask another -On Thursday ask me what is my legal name???Ridiculous you have my ID, SSN, And asking me this? -Friday ask another document Then ask me for my birthday certificate in my home country! They will take 1 month to do basic verification other comapnies take 2-3 days to complete!

They couldn't confirm info thats publicly available in state records, and they flagged my LLC as having a different registration date from recent consulting work (yes, people usually register their companies first and then do business with them later). I became concerned by the amount of private data they asked for and found out that they've been sued for FCRA violations. Make sure you document everything and take screenshots.

I would like to leave 0 star, this company it is very slow, I got to postpone my start day, because they took so long to complete and verified the information. I never will recommend this company.

I would say make sure your resume is up to date before going into interviews. The employer will use this to upload to HireRight. Confirm start and end dates with employers before completing the HireRight forms. They will only take corporate phones numbers and the numbers need to be registrar under the corporation. If at all possible already have a letterhead from your company with role, start and end dates listed. For current employers have recent paycheck available- you can upload these documents with employer information before submitting. No mobile numbers or emails. Made it difficult when business only excepted fax numbers. They'll say emails were sent out to notify you of information needed-NOT. Check twice of day if your form was flagged with information needed. If you are having a hard time completing documentation reach out to the employer to see if they can help with the process. Once you submit the form you're not able to review any information. I did mark as poor on the survey. And it seems they can't multitask which makes the process longer.

HireRight just insults candidates nothing else they do.I could give 0 stars if possible. illogical document requests delaying process completion which could be done within a week. Contact the HR person with email provided and thats it. Asking manager details whom worked with 8-10 yrs before. Already shared HR details and experience letter. What the hell you need to check with manager. As per my knowledge he even left industry and now work as a farmer. Why the hell then HR details are asked. HR is the one who confirms employment. Also Why the hell you need my sensitive information like payslips. Theses things are confidential when we sign offer letter and they ask for all stupid nonsense. What is the guarantee that Hireright does not leak info. When u people cannot work with candidates background simple things. I decline my offer with the company hiring me and using Hireright for background verification to avoid harassment. i chose other offer though with a bit less salary but peace of mind.