HireRightReviews of hireright.com

Response from HireRightJul 28, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We have requested your contact information via Trustpilot’s “Find Reviewer” feature so we could look into this matter for you. Unfortunately, we have not received a response from you, which has prevented us from looking into this further, as Trustpilot reviews are anonymous. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 23, 2025

Hi Ben, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 23, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. We would also like to clarify that HireRight Customer Service is available by phone: • Seven days a week: 7 AM Sunday through 9 PM Friday (CST), and 7 AM to 7 PM Saturday (CST). HireRight Customer Service is also available via chat: • Monday through Friday, 8 AM to 6 PM (CST). We also provide support via email at [email protected], and have a Candidate Help Center at https://support.hireright.com/ that answers some of the most frequently asked questions about background checks. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 22, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 22, 2025

Hi Laurie, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 18, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 16, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightJul 15, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.