Jonathan L.
Dishonest billing practices and…
Dishonest billing practices and impossible to work with! Customer service is a joke

HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 38,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2022, we screened over 24 million job applicants, employees and contractors for our customers and processed over 107 million screens. For more information, visit www.HireRight.com.
HireRight (hireright.com) has 757 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Jonathan L.
Dishonest billing practices and impossible to work with! Customer service is a joke
Tyler D.
Most useless service on the planet, customer service is non existent as zero are fluent English speaking and when you do find a half English speaking representative, their connection is so poor you cannot make out what they're saying. All they do is call your past employers and ask if you work there. I WOULD NOT WANT THIS COMPANY CONTACTING PEOPLE I ASSOCIATED WITH.
Mel
If I could give this company ZERO stars I would. First of all none of them are from AMERICA. They’re all from India and think they’re so much smarter than you. I took my drug test on the 25th of November, I had to call them yesterday to get the results. My urine came back positive for marijuana, and Codene. I gave the people at the lab my medical prescriptions, and I don’t smoke marijuana it’s not legal in the state that I live in. Mind you I took a drug test in October for a different company, and my results came back negative. So now they’re positive and to have it retested it’s going to cost me $250. Hire right is the biggest scam of a company.
Jitesh K.
Worst vetting experience. Seems like its a training institute where interns are sending out email overlapping requests. Wonder how come big companies still collaborate with such a worthless organisation. Like just soo pissed off with all ultimatum of strict deadlines over documents already submitted thrice. Hope top management of companies onboarding hire-right read this and do some good for their hires.
ErnDif
Absolutely useless company! Why on earth a larger company would outsource their background checking baffles me. The people at hireright have 0 common sense. With currently 650+ negative reviews, I am amazed this joke of a company is still going. Their checks have also cost me money.
Mohamed A.
Terrible service and bad performance. It's been 3 weeks and I still haven't gotten my background check. My background check never take more than 3 business days with other providers. I've never had a bad service like that. Big Zero
Huy T.
Best useful service ever!!! Imagine you hire a detective to investigate on someone. You paid them. And then they just emailed the person saying: "Please fill out exactly what you were doing every year. And please be honest, we can't find out if you're lying or not" (The later part is true btw, at least for some country). Another great thing is that I'm sure at least 50% of whatever the profit should be shared with the ones who are being investigated because they do half of the work already!!! 10/10 would recommend this to my mortal enemies.
Andreas K.
Absolut respektlose Behandlung von Kandidaten. Verlangen ständig Dokumente und Nachweise anstatt wirklich etwas zu verifizieren. Da werden frühere Arbeitgeber von hireright Mitarbeitern aus Polen angerufen und Emails mit Fragebogen angekündigt, Es werden aber nur vom Kandidaten immer mehr neue Dokumente und Informationen angefordert. Arbeitsverträge, Arbeitszeugnisse, Kontaktinformationen, von Linenvorgesetzten, HR und und und. Dokumente z.B. für die Authorisierung eines Strafregisterauszuges sind offensichtlich nur mit einem schlechten Übersetzungsprogramm von Englisch ins Deutsche übersetz und voller Fehler. Die Anforderungen z.B. von Dokumenten sind sehr fordernd und unfreundlich. 90% der Informationen könnte einfach via LinkedIn besorgt und verifiziert werden.