Borderless AI Reviews | Read Customer Reviews of hireborderless.com

Borderless AI Reviews | Read Customer Reviews of hireborderless.com

Borderless AI reviews

42 approved reviews, newest moderated first

Francois A.
May 20, 2026
24/7 support” is pure marketing.
24/7 support” is pure marketing. More than 2 months of payment delays, support unreachable, unanswered emails, contradictory information, and apparently invoices not even sent to the client. For a payroll/EOR platform, this is unacceptable and honestly alarming. Avoid if you expect professionalism, transparency, or reliable payments.
Response from Borderless AIJul 22, 2026
Thank you for sharing this, and I'm sorry — a two-month payment delay with unreachable support is unacceptable for any company, let alone a payroll platform where people's livelihoods depend on us. I know our team resolved this within 24 hours once it was escalated to me, but that's exactly the problem: it should never have required an escalation to get fixed. You deserved that same urgency from the very first email, and we're taking a hard look at where our support process failed you. If anything else comes up, please reach me directly at [email protected] or 604-889-7532 — my door stays open. — Willson, Borderless
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Rhyzel Alabado N.
May 7, 2026
They always send the pay on time
They always send the pay on time . Respond to problems right away.
Response from Borderless AIJul 22, 2026
Thanks so much for the kind words! We're glad your pay has always landed on time and that our team has been quick to help whenever something came up. We appreciate you being with Borderless!
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Jaela G.
May 4, 2026
Borderless makes it easy for us to…
Borderless makes it easy for us to review invoices and receive payments smoothly. No hassle at all! I've been using this platform for 3 years and 1 month to be exact and I never had encounter any issues/delays. While I'm writing this review I just got a notification of my invoice sent and it is 3 days early! Awesome right? Which gives me time to review it and report if there are discrepancies on my pay.
Response from Borderless AIJul 22, 2026
Thank you for this wonderful review — and for keeping such precise count of our three years and one month together! We love that your invoice arrived three days early right as you were writing this; giving you time to review everything before payday is exactly how it should work. Here's to many more issue-free years ahead. Thanks for being with Borderless!
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claudiamirrixlooms.comgtempacc
May 4, 2026
Love working with Borderless
Love working with Borderless. The experience has been seamless and easy and as a result I do not have to worry about making some dreadful mistake. The folks at Borderless have been universally kind and responsive. I picked Borderless after talking to about fifteen other companies. I made the right choice.
Response from Borderless AIJul 22, 2026
Thank you for this wonderful review! Choosing us after talking to fifteen other companies is quite the vote of confidence — and we're so glad the experience has proven you made the right choice. Taking the worry out of global employment is exactly what we're here for, and we'll pass your kind words along to the team. Thanks for being with Borderless!
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Kim
Apr 26, 2026
A trusted EOR who puts their customers…
A trusted EOR who puts their customers first! The team is excellent and have HR backgrounds in order to really serve customers and employees with the right support.
Response from Borderless AIJul 22, 2026
Thank you for the kind review! Our team's HR expertise is something we're really proud of — it's what lets us give both customers and employees the informed, thoughtful support they deserve. Putting you first is the whole point. Thanks for trusting Borderless!
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LW
Aug 13, 2025
Avoid
Avoid. We found them to be totally out of their depth and unable to answer the simplest of questions.
Response from Borderless AIJul 22, 2026
Thanks for the feedback. We chose not to move forward because your needs fell outside our supported jurisdictions. Happy to chat — 604-889-7532. — Willson, Borderless
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Edilbert T. C.
Nov 5, 2023
Very Good
Very Good But it's quite alarming when the exchange rate drop so low compared to what it was before. But other than that, Thank you so much
Response from Borderless AIJul 22, 2026
Thank you for the kind review! On the exchange rate — we completely understand the concern. Rates fluctuate with the currency markets rather than being set by us, but we always aim to give you fair, transparent conversions. If you ever have questions about a specific payment, our support team is happy to walk you through it. Thanks for being with Borderless!
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Alba
Nov 1, 2023
I get paid on time
I got paid on time, just there were few times that I struggle, but everything else i good
Response from Borderless AIJul 9, 2026
Thank you for your review! We're glad your payments have been on time, and we're sorry to hear about the few times you struggled -- if anything ever comes up, please reach out to our support team so we can make it right. We appreciate your feedback!
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