Oscar Health, Inc. is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. We believe every American deserves access to affordable, high-quality healthcare that fits their needs.
Oscar Health (hioscar.com) has 274 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
hioscar.com
Website
hioscar.com
Category
Insurance
Listed on Five Star Index
2026
About these reviews
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The company replied to 42% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Teledoc DOES NOT HAVE DOCTORS. Has nurse practitioners that cannot do anything to help. I had teledoc with Cigna amd they were great. I just got Oscar this year and will likely end up with pneumonia and they could care less because are not authorized to do anything besides tell you to go in, in person. If I felt well enough to go in - wouldn't need teledoc. Super annoyed already.
Response from Oscar HealthFeb 10, 2026
Thanks for your review. We've requested more information so that our team can reach out to support. Thank you.
AF
ashley F.
The worst insurance I've ever seen…
The worst insurance I've ever seen Truly garbage, even generic drugs, they don't okay. They just want your money. The worst insurance I've ever seen, you could pay at least for generic drugs. They paid for nothing at the end of February. I will no longer have them or no longer want them. They just want your money. And if test pilot has a problem, my review, take it off, I don't care the worst insurance I've ever seen.
Response from Oscar HealthFeb 10, 2026
Thanks for your review. We've requested more information so that our team can reach out to support. Thank you.
OG
Ogezer
scam insurance
scam insurance. They dont pay anything. I got $10,000 bill. Edit 02/2026 I just found out Oscar insurance canceled my insurance for 2025 which I had insurance. They took money from marketplace and I made my payment $48 a month I think maybe $24 a month I’m not sure but now I’m getting bills from 2025 June and July August if I didn’t have insurance why I have never ever pay a co-pay but I have visited my doctors isn’t that interesting? Are you guys took $24 a month from my pocket this is something going on and I cannot figure out and I have $25,000 bill waiting for me.
Response from Oscar HealthFeb 10, 2026
Thanks for your review. We've requested more information so that our team can reach out to support. Thank you.
RH
Robert H.
If I could give 0 stars I would
If I could give 0 stars I would. They are hard to deal with, and will stall, delay, deny, and overall give you the run around on claims that they should be supporting. They provide partial answers that change every time you talk with them. In my specific case two in network hospitals could not perform the procedure I required. They approved an out of network hospital and so far have denied all claims from the hospital for over 7 months. They give bull shit excuses like they do not have a detailed billing, although the hospital and I have given that to them. They make continual excuses to not answer the real reason they are not paying the claim. I thought this may happen so I kept very detailed records of conversations, emails, text messages, etc. It basically did me no good. The Ohio Department of Insurance was no help at all, congress and the Governor have been no help at all. Not only did I pay my monthly payments, my $10,000 out of pocket max, but I will end up paying for the hospital bill as well. What a joke for health insurance. They will never get my money again. Run far away from them.
Response from Oscar HealthFeb 10, 2026
Thanks for your review. We've requested more information so that our team can reach out to support. Thank you.
SR
S R.
False information on PCP's
Once you are enrolled, things change. Took over month to get an ID card, had to order it several times. No welcome package ever arrived. Once enrolled and needing to pick your Primary Care Provider (PCP) doctor, the listing of docs is incorrect. Several doctors are listed as accepting new patients but at mulitple locations the doctors are not there nor have they been. Several docs in my area close to home were listed at a Rehab/Nursing home facility and several others listed at a Health Dept. and then at a Bariatric Weight loss place. Called all to verify and none of these places accept patients and the doctors are not part of their staff nor do they provide any type of primary care. Trying to call Oscar and speaking with an understandable English speaking person seems impossible. When requesting to speak with someone else, they disconnect you. Then they have docs that are just virtual docs, but they have no appointments. Employees on the phone through Oscar said they don't have Virtual PCP's while I am simultanously looking at the list on the my computer. This insurance is not what they promoted and I will be turning them in for insurance investigation. I can't pick a doctor that they are requiring within a few days, if you don't have them available. This is not that the doctors have left the plan, they were not ever part of the plan nor are the facilities that they are indicating. I believe this was false to make their list of doctors accepting new doctors look more inviting so you would feel as though you have a much larger selection. If you can't get care, then this is not insurance. I will also be seeking to get out of this plan but of course they waited to send ID card until after the January 15th deadline.
After they saw my review they wanted my info to contact me which I gladly provided. That goes absolutely nowhere. Nothing has changed, all the same bad info and more is still on the website taking hours of wasted time. PCP's, specialist and urgent care facilitie are wrong and some are even closed for almost a year. Also, they only seem to contract with third rate radiology facilities. I am as if not more displeased with the insurance company itself.
Response from Oscar HealthFeb 10, 2026
Thanks for your review. We've requested more information so that our team can reach out to support. Thank you.
KE
Kelly
False "in-network" lising
My previous gynecologist stopped taking Oscar, however website still shows him in Network. Needless to say, ALL other gynecologists that I have contacted, that show "in network" are NOT accepting Oscar. When I call, they are accepting patients...just not Oscar patients. My concern is that this will be the case with most doctors they show "in network."
Response from Oscar HealthFeb 10, 2026
Thanks for your review. We've requested more information so that our team can reach out to support. Thank you.
CL
cliente
El servicio no vale lo que te cobran
El servicio no vale lo que te cobran. Cuando contratas una limpieza profunda, esperar que te muevan muebles, limpien ventanas y persianas, electrodomésticos en profundidad, etc. Pues nada de eso, una limpieza bastante normalita pero que te la cobran a más de 20 euros la hora.
CR
China R.
This is the most bad insurance i ever…
This is the most bad insurance i ever dealt with the App is horrible it tells you to do a task an bd nothing happens an bd when to speak to some one for example this guy he talks so sluggish and slow like he’s on something when you ask a question he responds back late and customer service do not help you with the app it’s very bad