Oscar HealthOscar Health, Inc. is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. We believe every American deserves access to affordable, high-quality healthcare that fits their needs.
Oscar Health (hioscar.com) has 274 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Janae L.
Couldn't access the website, couldnt use my plan at approved offices, couldn't cancel without pulling teeth.
Response from Oscar HealthMar 30, 2026
Thanks for bringing this to our attention. If you’d like to share your best contact info, we’d be glad to follow up and provide you additional support.
Fou
This insurance is pure scam.their deductible is super high,copay as well.it has been 3 months now since I have this insurance and I still can’t find pcp,or any other specialist.i called customer service multiple time,and they keep sending me a list of providers that they are not in the network.really really bad insurance.
Response from Oscar HealthMar 30, 2026
Hello, thank you for bringing this to our attention. We’d like to provide you additional support. If you’re willing to share details with one of our supervisors, please share your contact info and we’ll coordinate a follow-up with you.
Cheryl D.
This is my 2nd review for the same issue. DO NOT, ABSOLUTELY DO NOT CHOOSE OSCAR FOR YOUR HEALTH INSURANCE PROVIDER. I had an annual wellness exam and they wouldn’t pay for routine A1C, cholesterol or Triglycerides blood test as part of the exam. A supervisor called me and advised those were not considered preventive tests and aren’t covered as part of the wellness exam. I reached out to the Marketplace and was advised that Marketplace providers are required to cover these tests. When I reached back out I was advised that those tests were covered however it doesn’t show that on my EOB and I did end up paying the bill. So I’m getting conflicting answers. Next steps for me is to file a formal complaint with the Marketplace, the insurance commissioner and our local consumer advocate with Action News. Now it’s the principle of the matter.
Response from Oscar HealthMar 24, 2026
Thank you for bringing this to our attention, Cheryl. We take your feedback seriously and are here to provide you assistance. Our Care Team will follow up with you via phone call to discuss further.
Betsy M.
OSCAR SUCK ASS AND DOESNT GIVE A FAMM ABOUT ANY OF THEIR PATIENTS. I'LL DIE BEFORE I WILL EVER BE SEEN. DO NOT EVEN TRY THIS INSURANCE IT'S NOT WORTH THE STRESS!!!!
Name
Irma at customer service was the rudest person I’ve ever came across. I called earlier but was transferred to the wrong department which kept me on hold for 40 minutes. I was trying to explain to her but She would not listen, even when I asked repeatedly to let me finish. She ended up hanging up on me. Worst customer service I have ever encountered. Stay away if you can.
heather D.
I have called this customer service number for 3 weeks,the agents will tell you everything but what you re not asking.Rude as hell,most can't comprehend or speak English.Others can speak English and don't know how to respond,so they filibuster or try hard to.This is horribly disturbing.
Response from Oscar HealthFeb 24, 2026
Thank you for bringing this to our attention. We've requested more info so that our team can reach out directly.
Still H.
Horrribble customer service!
Response from Oscar HealthFeb 24, 2026
Thank you for bringing this to our attention. We've requested more info so that our team can reach out directly.
Gabinete H.
Son unos estafadores e h d p. Por suerte tengo muuuuchos seguidores en Youtube, Instagram y Tik Tok, y os voy a poner a parir.
Response from Oscar HealthFeb 24, 2026
Gracias por comunicarnos esto. Le hemos solicitado más información para que nuestro equipo pueda ponerse en contacto con usted directamente.
