Oscar Health, Inc. is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. We believe every American deserves access to affordable, high-quality healthcare that fits their needs.
Oscar Health (hioscar.com) has 274 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
hioscar.com
Website
hioscar.com
Category
Insurance
Listed on Five Star Index
2026
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The company replied to 42% of reviews.
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Most recent review: October 2026.
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So on advice this year I went with Oscar insurance and wow what a huge mistake. Oscar does not give a daym about nothing but money. On my previous insurance my medication was less than 100 a month with Oscar because they clarify it differently it would cost me over $1000 a month. Time for new insurance.and if anyone has type 2 diabetes dont even think Oscar health
DK
Debra K.
Oscar Health is the worst insurance…
Oscar Health is the worst insurance i've ever had in my life. They deny claims for agencies that take that insurance. When I called them , the customer service is outrageously bad. I was referred to a neuropsychologist and they do not accept Oscar health so I did the work myself and found one local in my town, and I called them to find out if they accepted them, and the man is looking for over 10 minutes and I'm thinking the guy hung up on me. I think it only takes a minute to type in the name of a business and see if that is a network or not. They're always rude , and unfortunately most of them barely can speak english. I can't wait for august first when I get different insurance on canceling them early I can't wait for August 1st when I get different insurance on canceling them early. I put in a date but any phone call I've ever made to them. Has been a nightmare since I got this insurance at least 6 months ago.
Response from Oscar HealthMay 27, 2026
Thank you for bringing this to our attention, Debra. Our Care Team supervisors would like to follow up with you ASAP to provide support. Please share your best contact info and preferred callback time at your earliest convenience.
TO
Titi O.
DO NOT USE THIS INSURANCE.
DO NOT USE THIS INSURANCE.
I was a victim of identity theft and someone used my name to open this Oscar insurance in Texas. Despite proving to them that it’s a fraudulent account, they refuse to close the insurance and give me a retroactive letter. They are very insensitive, unprofessional and they lie a lot. Oscar Health insurance have my information and they reach me if they want.
Response from Oscar HealthMay 22, 2026
Thank you for bringing this to our attention, Titi. Our Care Team supervisors would like to follow up with you ASAP to provide support. Please share your best contact info at your earliest convenience.
RM
Renee M.
I went on vacation and forgot my ASTHMA…
I went on vacation and forgot my ASTHMA INHALER ...I called Oscar and they would not fill my request because they had already paid for my monthly ASTHMA MEDICINE...I told them my inhaler was at home and still I was denied a refill medication. I had to pay $ 150.42 for an inhaler !!!!! Thanks lot Oscar for nothing !!!!!!!!!!!
LA
Laura
I am so tired of dealing with Oscar…
I am so tired of dealing with Oscar Health’s constant, relentless, hurdles to getting care for both myself and my husband. He has Crohn’s Disease and I have Degenerative Disc Disorder, plus a myriad of health issues stemming from a forced hysterectomy years earlier. We both have been dealing with these issues for years, decades, now. When Aetna decided to drop us by ducking out of working with the ACA in our state, we were forced to choose Oscar as the only comparable option. They have fought us every step of the way in order to get our meds and see our doctors. When they wouldn’t let us see our doctors, we were forced to try and find one in network and they simply do not exist. Their app and website lie about who is in network. We’ve both made appointments, shown up after calling out of work or traveling, only to find that they don’t accept our insurance even though the Oscar site said they did. We are in pain, we are tired and we are spending thousands every month for this pathetic insurance that has me crying and tearing my hair out in frustration every month. I can’t wait for the end of this year where I will gladly forfeit my insurance because at least then I can see my doctors. If you didn’t know, if a doctor doesn’t accept your insurance, but you have insurance, you can’t see them. However, if you don’t have insurance, you can go see your doctor. It’s an absolutely ridiculous system, but I’m just so tired of having to work with people who do not know mine and my husband‘s extremely nuanced health issues and going broke at the same time.
Response from Oscar HealthMay 20, 2026
Thank you for bringing this to our attention, Laura. Our Care Team supervisors will be following up with you shortly to provide support.
JA
James
Oscar is one of the worst if not the worst I’ve ever dealt with!
This is by far the worst medical insurance company I’ve dealt with. I’ve been in the medical field for years in an administrative position, I do benefits, claims, authorizations, etc. No one is on the same page, different answers with every call or message and they don’t care to offer assistance or look into anything. Terrible company, I even complained to Corporate who of course ignored my complaint form. Really sad that a company is run this poorly, one of the worst I’ve even dealt with.
HE
Heather
Despicable company
I am a solo parent and I purchased what seemed like a good plan through the marketplace for my 9-year-old daughter for 2026. She had it for January, February, and March with no issues. The first week of April, when the payment was due, I had a freak accident and broke bones that required surgery to fix. Due to my pain, pain meds, and trying to manage everything, I forgot to make her April premium payment. Later in the month, I realized that I had forgotten to make the payment, and I logged on to make the April and May payments. To my shock, I found that Oscar had TERMINATED her policy due to non-payment. When I called them, they told me to reach out to the marketplace, who first told me that insurance companies generally give customers a 3-month grace period to make payments, and said that due to the circumstances, they would request of Oscar that the policy be re-instated as long as I fully paid up. Oscar refused, and now I can't get another policy for her. Absolutely unethical, and utterly deplorable.
Response from Oscar HealthMay 15, 2026
Hi Heather, thanks for bringing this our attention. We’d like to request your contact information so that we can provide you more support. Thank you.
MR
MaryAnne R.
Oscar health is very good at denying…
Oscar health is very good at denying claim payment. Even for routine annual blood work. I had a visit with my primary doctor which should have been a $50 copay and it was still applied toward deductible as Oscar claimed it was not a primary care visit. The service representative on the phone could barely be understood but spoke to me as if I was the idiot. I used to work in health insurance. I know how things should be coded and paid. Thank goodness I'm almost done with Oscar.
Response from Oscar HealthMay 11, 2026
Thank you for bringing this to our attention, MaryAnne. Our Care Team supervisors will be reaching out to you directly to provide you with support.