Oscar HealthReviews of hioscar.com

My son had an Oscar plan. He was told by an employee that if he wanted to renew, just fill out his yearly info on the marketplace and his insurance would only be a couple dollars more upon renewal. They sent him a card showing his plan and zero copays. Then he gets a bill for several hundred dollars. When we called,we asked for a supervisor. She refused to give us a supervisor. We had a hard time understanding her. She kept saying you need to call the marketplace. I told her we were calling about what Oscars employee said to us and again asked for a supervisor. She said she would do a three way call with the marketplace but all she did was transfer us. Terrible customer service. First hire employees that have a good grasp of English. But when a customer asks to speak to a supervisor you should be given a supervisor not lied too and transferred so you don’t have to deal with it. Never again.

When I scanned the qr code on the card they sent me it took me to a China shopping website.

Worst insurance company ever. DO NOT BUY!! They deny every claim and then if they do pay it's very little.

I deal with medical claims at a doctor's office...Oscar is the worst company I have dealt with in 30 years of insurance filing and billing. Customer service which is of course outsourced to Asia (like many others) is a joke! They take information, give you escalation numbers ..and that is where it stops. Calling back 5 times over a course of months to find out nothing has been done...they then give you another escalation number! This company needs to go away..as I expect it will. As a consumer...don't waste your money.. medical doctors and other providers will start dropping off the plan as they do not pay their claims. Another lousy Obama plan that can't make it.

Absolutely terrible , took me forever to convince them to get me an MRI for sciatica and i still had to pay a chunk of it. i'm 45, healthy and somehow pay $500 almost a month for health insurance with them and couldn't get them to approve a measly MRI easily

I've had 3 eye surgeries and they refused to pay. I'm hiring a lawyer to sue them.

Getting claims covered is a fight every single time. When you call the service number, approximately 50% of the time it hangs up on you either between transfers or while on hold. The benefits dept is unable to consistently explain benefits. One person says it's covered and another says it isn't. I have had to roll through insurance companies as employer programs change and now have to go through marketplace and purchased insurance with Oscar. I have never had to spend so time back and forth on the phone with insurance. Worst company ever!!

This company should not even be allowed to operate. It's a complete sham and scam. They're happy to collect your premiums but charge for every test that should completely be covered by an annual physical and will not approve absolutely needed medications that other insurers have already approved. Their online message must be either answered by bots or people who completely have no idea how to answer health related or billing issues. they ignore you and brush you off with ridiculous answers. STAY AWAY!