Oscar HealthReviews of hioscar.com

I went to the orthopedic for knee pain. He recommended PT first to see if that would help, it did not. MRI showed torn meniscus and other worn areas. I was given the choice of cortisone shot or arthroscopic surgery. I decided to start with shot. Got relief for a few weeks but then nothing, Decision to do arthroscopic surgery was made. Now comes the fun part. My doctor talked to insurance stating I needed surgery. They denied. Now going through appeal process. Then I called Oscar for reason for denial and was told doctor did not supply supporting info/results. Called my doctor and explained what insurance said. Doctor's office assured everything in my chart had been submitted. The insurance company is lying. Will wait to hear appeal decision. I had a feeling this may happen because I have met out of pocket maximum and insurance would pay all. Now I feel the pain of what I have heard people say in the media, insurance companies are worried more about the bottom line than their customers, I pay over 1000.00 monthly for my premium and this is how I get treated. Was going to renew with Oscar but I think my best bet is to jump ship.

This should not exist horrible people and insurance. The person I spoke with dumb . No one should deal with these people. False billing etcc

Absolutely worst insurance I have ever had, all automation no one to talk to and system loops you back to the beginning or conveniently isn't available, has denied every recommendations from my Dr. And takes weeks to inform you of denials. Most Dr's that site says are in network aren't .

Terribles.... El personal no esta cualificado para las tareas, necesitaba que colocarán un papel pintado en la pared y me han destrozado el papel. Un trabajo super sucio las juntas no cuadran y el papel desgarrado. He perdido el material y a parte he pagado por un servicio terrible te malo. He colocado la reclamación y no contestan. No usen sus servicios.

Update: We have submitted a detailed e-mail about the poor and borderline discriminatory experience. Looking forward to hear about what this company is doing to improve the experience of prospective clients. If this is how they treat potential members, I can't imagine what is left for actual paying members, once they have you in. That explains the poor reviews /// Where is the option with 0 stars? I was translating for someone and assisting. When you call the 1800 advertised in the site, and request Spanish, they still route you to their third-party vendor, in English. When you point out that an interpreter is needed, they said they don't have one available and offer a call back that never occurs. When you call again, they bounce you back between sales and member services. Finally, when an agent sent us to Member Services as existing, and asked for help, the Sales person had a horrible attitude, said that the client should go to Marketplace. She was told he already did that and was shopping around with Oscar. She said she didn't know how to help with an undocumented prospective client (who has an ITIN, pays taxes but doesn't have a SSN) and just hung up on him. Oscar, do better! People need sensitivity training and basic manners.

Infelizmente correu tudo muito mal. Enviaram um técnico que para arranjar uma coisa extremamente simples (uma peça do autoclismo que se partiu ou desencaixou), mexeu tanto que tive uma fuga de água na casa de banho (incluindo torneia de segurança) e tive que mudar todo o sistema do sanitário porque estragou tudo. Usou também uma peça que diz que comprou mas era a mesma mas com fitas adesivas. Gastei 4x mais depois para resolver toda a situação que o senhor deixou. Não aconselho pelo menos em trabalhos mais técnicos.

Péssimo serviço. A sala ficou cheia de migalhas, disseram que não estava incluída a aspiração de tapetes. Na cozinha as portas dos armários e os azulejos não foram limpos. Não recomendo. Tudo a despachar. Paguei 30 euros por uma hora.

Just did a consultation with a doctor over the phone for my sore throat! No help at all! Yep definitely changing providers! The reviews are horrible this 24/7 virtual session was horrific with a smug sounding doctor! Total trash a waste of my 2 minutes!