Mark M.
Great seller.
Great prices, fast service.
We are an online gun shop with all types of guns for sale online, including shotguns, rifles, and handguns. We also carry gun accessories, hunting supplies, and other outdoor sporting gear.Whether it is for the first time gun owner, seasoned hunter, or military and law enforcement, we are here to provide the best gun shopping experience available on the web. Hinterland Outfitters prides itself in offering unmatched customer service.
Hinterlandoutfitters (hinterlandoutfitters.com) has 406 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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406 approved reviews, newest moderated first
Mark M.
Great prices, fast service.
Grant
Ordered a product off the website. I received a follow up email stating the reloading press I was ordering was a "high fraud item" and that they wanted me to send them a copy of my Drivers License (something a business has no right to). After all, I had already given them my billing and shipping address in the order, why would they need my ID? Needless to say, I asked for the order to be cancelled. Personal opinion: shop elsewhere. Maybe they're trust worthy, maybe they're not. I certainly couldn't tell. Edit: in response to the reply, the vendor could have taken 3 minutes to look up either of my addresses to verify they match the information I paid with. Both residences are linked directly with my name. They could have even called me directly as they had my phone number. I’ve made 100’s of online purchases and have never once been asked to send someone my drivers license for unrestricted products. I also don’t like to be made to feel like a criminal when all I’m trying to do is make a purchase. It rubbed me the wrong way and made me suspicious. Edit2: After charge posted to my account, refund for charges was received. I still didn't enjoy my experience, but they did refund my purchase.
Response from HinterlandoutfittersJun 18, 2019
Reviewer ordered a high-value item and provided a different shipping and billing address, and had previous declined transaction attempts before the transaction was accepted by the card processor. In order to protect both ourselves and the cardholder from fraudulent transactions, we do sometimes ask for further identify verification before an order is shipped. Especially when different shipping and billing addresses are provided, and when there are declined transaction attempts - both of which are red flags for fraudulent transactions, and both of which were present on the reviewer's order. Most customers are very understanding and appreciative of this step, since it can help protect both parties from fraud. While we do apologize for any inconvenience that this may cause, we feel that it is a necessary and helpful step to prevent fraud given the reality of today's online world of data breaches and identity theft. Since the reviewer was unwilling to provide any further identity verification, his order was canceled and the credit card used was refunded in full.
Steve M.
Fair pricing the flat rate shipping is great. Always quick service from Hinterland.
Richard R.
First purchase with Hinterland Outfitters. Very satisfied with delivery, arrived on time, packaged well. Have had bad experience with other suppliers, poor packaging, orders not received / delivered to incorrect address posted by supplier. Product from ordered from Hinterland received on time, packaged properly and worked just as advertised.
Bill H.
Case of shotgun shells appeared to have been dropped or mishandled in transit or in the warehouse. Had to open about half of the boxes to check the shells. They appeared to be in good shape.
William M.
Order was shipped expeditiously. Good selection .
John from M.
Excellent service and prices! Little slow on shipping But THE SERVICE AND PRICING MAKE IT ALL HAPPEN!!!! CAN'T GO WRONG WITH HINTERLANDER OUTFITTERS!!!!
James C.
Both my SiG P320 and MagPul shock were processed through their shipping system quickly and I received them in record time. Thanks Hinterland Outfitters and I look forward to my next purchase!