HINOMI INCReviews of hinomi.co

I purchased x1 few weeks ago. I can tell this is most amazing chair in my life. So comfortable and good support my back. And also arm rest are so wonderful. They can be tilted and moves to any where. And customer service is also fantastic!!! I ordered extra high but I felt it was little high for me, so I contacted customer service. They sent new standard gas lift next day!! I love HINOMI!!

As i read online about their customer support reviews already, I also had a great experience in amending my order that i messed up online. They answered me in the middle of the night to make sure i get the correct order. 5/5 for their customer support.

I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!

great customer service, very responsive

I had an issue with the back support being stuck in the most reclined position. In under 12 hours I had a description of the fix along with a video link to the exact spot in the video that explains it in detail. The fix worked a charm. Top class support team!

La livraison as prit un peut de temps ... il faut dire que Vancouver Montréal ne se fait pas en 1 jour.... La chaise est très bien ! Les appuis et tout les position possible rende le produit très bien adapter pour tous. J'ai choisi l'option pour personne de plus de 178cm ... et je n'aurais pas du, je mesure 185cm et je doit mettre la chaise au plus bas pour être "confortable" donc à moin d'être vraiment plus grand que 178cm je ne le.recommande pas. Heureusement leur service a la clientèle est impacable ! Il mon tout de suite offert de remplacer le gas lift pour un plus petit pour rendre la chaise plus confortable! Merci hinomi

Awesome experience this is probably the best return experience I ever had in the last 20 years. Thanks Hinomi team for making me feel special.

I liked the chair and I thought it was well made for my size at least. I'm 5'2" and 128 pounds. Although the chair didn't suit my needs well, the service and responses from Hinomi were excellent. They responded to my questions almost immediately by email and promptly gave me all the information I needed. Excellent customer service!