HimiwayReviews of himiwaybike.com

Great bike!

I had some difficulty getting brake pads for my Himiway ebike but they helped me resolve this issue with good communication skills

I am having problems with the motor or clutch or controller. It is intermittent so don’t know when it will happen. I have emailed at least 6 times to Leo. What I get from Himiway is take a video work we can see what is happening and hear the motor. That is great however it only occurs when ridding so how can I take a video of it. I have asked to be able to call and talk to a tech like I can at GE. HIMIWAY emailed me back and said a tech would call but guess what. No call. So far I have purchased and installed a new clutch and motor still same problem. I was a big fan of himiway as I have over 8,000 miles on bike. Now when I need help “crickets”. Himiway where are you?????????????

I love that you get great quality parts and there reasonably priced IV hade my bike for 4 years and love it I recommend it

Great bike for the price, minor problem with the front fender from shipping which was replaced right away. Very happy with the bike it has a lot of torque and a long-distance battery.

i bought a step thru cruiser and I love it. No issues and I ride it every day. Solid bike. Well worth the money.

Himiway’s customer service has been responsive and helpful in my experience.

I have the Himiway escape pro. I have used it for about 90 miles. 2 multi terrain one hour bike rides. Stone, sand, pavement, grass, and even rugged areas where there is chopped wood in trails where they cut down trees for fire wood, small dips where there is water. The only area I struggled with was dry and fine sand and it’s probably because I was not going fast enough when the bike met the sand. I am about 5 feet tall and about 175, the bike handles beautifully with the shocks and dips on the trails. I’ve since getting the bike changed the front rotor that seemed to warp just a little during travel package and delivery making the bike squeak. The customer service was superb. I added mirrors for added security and make small runs to the market and use the Front basket to carry things without a problem. The front light could use some improvement in being brighter and wider. It is however overall a great bike, for beginners like me in the e-bike world and for older peeps. The pedal assist does not take much to master. It is a great feature, you can also ride the bike like a regular bicycle turned off, which I do to give my 5 year old rides. I searched for bikes a ton. And am very happy that I chose himiway because they are amazing communicators and customer service reps. They have videos to trouble shoot, they are very timely and they have quite a few options in bikes. I would choose them again in the near future when I hand this bike down to my 13 year old and get myself a new one though Himiway.