IdahoanRam
Great customer service and great…
Great customer service and great products. Very well built with extreme attention to detail and quality. *0 stars* for the shipping... Between DHL and the USPS they lost my package, tracking showed it going half way around the world and back. 6 weeks later it finally showed up at my house. So I was unable to use the "much needed" rain jacket this hunting season but there's always next year. The great folks at Hillman stayed with me throughout the whole journey battling the shippers and their incompetency, looking back it was an adventure, for sure.
Response from HILLMAN - Innovative hunting clothingDec 19, 2025
We’re truly glad to hear your kind words about our products and craftsmanship — that means a great deal to our team. At the same time, we completely understand how frustrating the shipping experience must have been, especially when the jacket was needed for hunting season. Unfortunately, carrier issues like this are outside of our direct control, but we’re grateful for your patience and for recognizing our team’s efforts to stay with you every step of the way. We always aim to advocate for our customers until the issue is resolved. We appreciate your understanding and your support, and we hope your jacket serves you well on many future adventures. Thank you for choosing Hillman.