Tim R.
Missing my necklace ordered for over a month
My wife ordered a necklace on December 14, 2024. It has claimed to be delivered twice but we have not received any package. Ontrac the 3rd party company and hidden forever have not been helpful at all and ontrac basically told us to contact hidden forever. I read other reviews here where people seem to be having the same problem but if you go on hidden forever website somehow has 490 reviews all 5 star. I'm hoping someone will reach out and help us rectify the situation as it seems the only way to get an order is to come on here and complain. Order HF#11104




