HiCASERSReviews of hicasers.com

I ordered 3 iPhone cases for myself as well as for gifts. Firstly, the initially delivery had 1 item missing. Hicasers claimed that it didn’t reach their warehouse in time and would be shipped separately - they did not inform me of this in advance, I had to discover it was missing myself and report it to them. Secondly, one of the items that arrived was wrong and I asked for a refund - Hicasers said kept asking me to consider a replacement but I didn’t want that. So they said that they would process the refund in 3 days, but no progress/update 6-7 days later, so I had to remind them again. Thirdly, I have yet to receive the missing case that was supposed to come later. While I appreciate that their replies have been faster than expected, the circumstances cause me to be wary that it will drag out into an endless reminder loop with no real concrete resolutions. In terms of the 1 correct case that I did receive, the quality was ok, but not enough to make me a repeat customer.

Order #6348 Aug 8th, 2024 I ordered a case that was clearly blue. In video, in photos and description it looks blue/green. It arrived mostly pink and I was told this is normal. After several complaints and multiple emails they finally offered to replace it. Now every time i select one i want (blue) they say ‘it is out of stock.’ However, if I go to the website it does not say ‘out of stock’ and i can order it there!?! Ive told them this 3x with no reply. Most recently I asked for a credit / gift / promo code to replace the case (that arrived pink) so I can order it direct from the website. No reply. Nothing. Now its Nov 23rd, 2024!? Its been 3 months of their absurd lies and false promises.

I am satisfied with the product but the delivery took a long time.

I loved that i can mix and match to airpods and theyre mag safe, i have an electronic vlog screen which can perfectly fit onto the case! Highly recommend their designs.

I was a bit sceptical about ordering from this site due to the mixed reviews but I had a good experience with my order. Purchased 2 cases and got a free screen protector. A few hours after I placed my order I received shipping confirmation and I received my order about a week and a half after. The cases look as described and I’m happy with my purchase. I think the packaging can be improved on as the packaging on everything came squashed but luckily nothing was harmed and the screen protector wasn’t broken. To clear up confusion as the site doesn’t mention where the company is based. The shipping comes from China, so it may take some time to receive your order.

Order came today but wasn‘t complete. One item is missing. Had to wait long to get my order and honestly I am not happy with the quality - my case is very bulky and not very shiny at all (should be the clue of the case) I will order something else somewhere else. Hopefully the HD Gem Screen Tempered Protector will arrive soon and hopefully it is a better quality than the case!!! Otherwise ist was waste of Money The protection glass came today and it doesn‘t fit. I have ordered one for iPhone 15 and received maybe one for iPhone 15 max?! It was a terrible experience to buy here! (11/16/24) Aaaaaaand I couldn‘t see anywhere that the website / the shop is in Shanghai, I realized it in the process of payment.

I absolutely love all the cases I got they feel like a great quality!! They have such cute designs also !!

Looks just like the pics and it performed extremely well when my phone fell onto the road at speed! Phone was completely untouched thankfully. Will be buying another one soon.