HeyyboxReviews of heyybox.com

Bought 4 cases a few years ago and the first day I brought my phone outside I dropped it from thigh height and the glass on the case completely shattered. Almost cut my hand open picking my phone back up.

I ordered my phone case for $60, paid for expedited shipping which I did receive it within 2 weeks, once I received it and put it on my phone, plastic was cheap for being $60 but not a deal breaker until I put it on my phone and the Lock Screen button on the case was to low, everything else was perfect but the button being to low made the case unusable so I messaged support and waited a day for a response and they told me to take a picture of it…. I ask how I’m supposed to take a picture of the side of my phone with the case on with my phone, wait 2 days and they ask if I can use a mirror, I ask how I’m supposed to use a mirror to get a picture of a clear case with the part that’s faulty on the side of my phone and they stopped responding, I used two different ways to try to get help with my case that was cheap plastic priced at $60 and they refused to help unless I got them an impossible picture. Would not recommend, find a local spot that does custom cases with higher quality product.

I'm so sad that my heyybox case broke when I took it off it cracked and stop working what a waste of 50 dollars

I can’t seem to take the phone case off, I want to see if I can just incase I need to get my phone screen fixed

Nice cases, fairly quick delivery times. Support extremely helpful.

I ordered 2 cases from them and after more than a month I have still not received them I got in touch with their customer service several times and the first few times they just kept saying we will get in touch with the carrier and then wouldn't email me back finally after bugging them for a week they tell me it was lost in shipping so I tell them I just want a refund and I'll look somewhere else to my dismay they tell me we can't refund you at this time because we have already reshipped your order and I would have to wait until I receive the package and return them via the mail in order to get a refund I told them that I never asked them to reship my order and I'm still waiting on a response I am very disappointed in this company

My husband and I have purchased cases a few times from this company. Shipping can take awhile as it’s coming from another country and tracking isn’t always reliable internationally, but we’ve always received our cases. We’ve loved every case and they last quite a long time. We had an issue with our last order and it was promptly rectified. Customer service was excellent! The cases are a huge hit everywhere we go we get asked about them and tell everyone where we got them! Love love them and will continue to purchase!

I got my case 7 days ago and everything was working fine. The case feels sturdy, the LED light feature is amazing and I was excited for my new phone case. However, on day 8, the LED feature stopped working for no apparent reason. I was showing my colleagues my new case and the LED light feature, but as I was showing it to them, it stopped working all of a sudden, even though it was working up to that point. I kept the case plugged into my iphone overnight to see if it needed a charge, but no dice. Pretty disappointed that the LED light only lasted for a few days. Not sure if its the wiring, the cable or something else.