The Pill ClubReviews of heyfavor.com

DO NOT USE!!!! My medication showed up extremely late.. about three weeks. It was not in the time frame I was promised. I also had an allergic reaction to the medication and my messages were answered for multiple days by the nursing staff. I am not being refunded for the medication and now I have to dispute this transaction with my cc company. I am unemployed..do not have money to throw around... and I am unable to use the multiple packs of medication they gave me. A waste of money... time and energy with this company. They did not even offer to send a different type of medication. What a horrible company and over all experience.

Used the pill club for about a year with no problems until Dec 2019 I ran out of birth control before my scheduled shipment. I emailed and sent text messages every single day for two weeks trying to get my shipment bumped up so I wouldn’t be without it, but I never got a response. Jan 2021 rolls around and I decide to give them another chance. They charge the $15 fee and I wait for a nurse to contact me but it never happens. Instead, I get an $89 charge to my card for birth control even though it’s 100% covered by my health insurance. I contact them multiple times and again it takes over a week to get a response. When they finally do reach me they say apparently they no longer accept my health care and refuse to refund the $15. I understand that I have to pay for consultation, but given the circumstances I believe I deserve a refund. I never got any assistance and the “nurse practitioner” that helped me never informed me that they don’t even accept my insurance. Stay far away from this company, it’s overpriced and the customer service is extremely rude. I even had one of their reps tell me off for having more than one account when I didn’t. It’s not worth the “extras” they put in the package. It’s all junk to make their bad service look pretty.

I was using thepillclub for 8 months before I got dropped for having bad symptoms. I was using a certain type of birth control before they started sending me generics of it. I asked to change because the birth control wasn’t working and they stopped sending me birth control all together. I had to go visit a ob/gyn in person during the middle of the pandemic to get the birth control I want e-prescribed to thepillclub. After all this, they still shipped me the birth control I had issues with. Seriously do better. I have called and emailed, customer service says they will send a request to the pharmacy and nothing happens.

Was going to switch to this instead of nurx because I thought the little goodies were cute and fun, who doesn’t love goodies, but one single month is as much as I pay for 3 months with nurx. I use nurx and pay around 25 bucks for 3 months. That’s insane. If you’re looking for a birth control service i recommend nurx, ive been using them for over a year now and they’re cheap, you don’t get goodies but you can buy yourself goodies you know you’ll like.

This review will probably be removed too. Take from that what you will.

Worst online Pill service EVER! My daughter and I both got sucked in because of their super low starting prices but that didn't last long. They have raised the price EVERY 3 months (I'm on the 3 month plan). They raise the price by $10 each time so I was paying $20 for 3 packs and now I'm paying $45. They raise the prices with no warning or explanation. I just get charged and that's that. I've texted the costumer service number asking for an explanation and asking to please be told BEFORE the charge but no one ever responded. This last week I asked them to please delay my charge date until Friday 7/17/20. Via text they agreed immediately and since I had someone actually responding I asked abut the price increases and instead of explaining she offered me a generic version for $10 less. But the last time I paid the highest price to date they sent me generic pills! Which means I paid more for the generic than I did or the actual brand. But whatever, I gt them to agree in writing via text to not only charge me $30 from now on but to also warn me if the price goes up and she agreed to delay payment until 7/17/20. Well it's 7/16/20 and I just got charged $45!!! I'm sooooooo DONE with Pill Club. My daughter and I are canceling our memberships today and going elsewhere. Don't be fooled by the low starting price. On top of this my daughter receives her pills late every time! She usually has to go a week between packs with no pills and PC always has to overnight her pills. This has been going on for a YEAR and they still haven't fixed it.

Don’t buy from this company. They’re incredibly unprofessional. I had multiple issues with shipping pre-COVID because they always shipped it late, and this time I’m over a week without my birth control. I expressed concern on their Instagram and instead of offering assistance they continue to delete my comments. SO disappointing. Worst customer service experience I’ve ever had. They just do not care and want to look perfect but they are far from it

I really wanted this to work but unfortunately the customer service at Pill Club makes it completely not worth trying this for another month. The text message responses they send (when they send them at all) come across as flippant and uncaring. I have never received a text from them that didn't make me feel uncomfortable or like I was bothering them. As someone who manages CS for a different D2C brand, it's very clear that there are foundational problems with their team. There is no effort to help when a problem arises. I'll be moving over to their competition ASAP.