The Pill ClubReviews of heyfavor.com

I am on the pill and wanted to change to a ring because they're marketed as low dose. I do have very frequent headaches and bad irritability from the pill, and more importantly, I am currently 11 non-consecutive days behind on my 28 day package. Obviously this isn't effective for me. I thought I could change to a ring without having to go to a doctor in person, and the website never remotely suggested otherwise; I have several providers nearby but I work night shift, so going to one during the light hours is somewhat tough. When I got into the questionnaire, I couldn't find either ring brand name I knew, even though they heavily advertise that they have at least one ring brand (Annovera). I thought that any business worth their salt would ask me if I had a preference as to what type of birth control I'd be buying... Like every single provider I dealt with in my life before The Pill Club. They chose Vienva, a pill according to Google, and never replied to a single thing I texted back for several days. I called several times, they pretended to care but I'd have to tell the medical personnel instead of the customer service rep that answered the phone... While everything I texted back was being completely ignored and I couldn't get anyone useful on the phone. I went around and around with these rejects for 4 days. Almost every single text I got from them was pretty much "You want ring? Too bad! Here pill! F you AND what you stand for!" The only times it was different was when I cancelled, the other was when I texted "Refund". The few replies I got were relatively swift, as if automated. Whatever was texting me never did act human whatsoever. It acted exactly like a bot; too simple to understand more than a single word sentence. The last text I got from them said I wasn't medically eligible to get the ring, which is a lower dose than the pill, harder to forget to take than the pill, and doesn't not work one day just because you had the runs that day, and the rings supposedly have a lower fail rate to begin with. They think I can survive the pill, but not a lower dose product? Something isn't right here; it was at this point I realized they didn't have rings at all. After 4 days of arguing and paying good money that should've been spent on groceries, I still have nothing to show for all of it, so I called my previous provider up and had no real issues with them, and I can pick up my prescription from my pharmacy much quicker than TPC said they could ship anything to me. TPC said they don't do refunds but don't seem to understand they don't have the final say on that; my bank does. So I blocked them (arguing with a bot doesn't work), and am disputing the charge because there are laws against false advertising. TPC seems to think they're the only providers in existence, so you've got no choice but to take whatever they dictate. TL;DR, I had an easier time going to an in-person provider and pharmacy, in a red county in red ol' KenYUCKY, than I did with The Pill Club. Edit: Their Glassdoor reviews often state that there's quite an anti-woman culture within the company; it's no wonder I couldn't get anywhere, TPC is run by confederate trash.

Everything was fine until I had asked to switch birth control as the one I was on was giving me headaches. I have had this happen before on another birth control and switched and they went away. As soon as I said this and answered their questions they responded the next morning saying I wasn't medically safe and canceled my account. Super unprofessional and unhelpful. This happened on a weekend before a holiday so almost next to impossible to get into a clinic to get birth control. I had provided proof from my primary care that I was safe to be on birth control but they didn't care. Women avoid going to clinics because they face stigma and don't get help. Don't come here if you have questions or get headaches sometimes because apparently this flags their system and they won't reactive your account. This was funny considering their recent post about periods and migraines as this is a normal thing as is a side effect of headaches with incorrect birth control dose.

I am so over Pill Club. They straight up ignored me and my concerns about my birth control. The only time they would reach out to me was when it was time for a refill. They don't care about the people, just the money. I slightly considered renewing my subscription with them, but they said I had to call them to renew my prescription. I don't have any intrest in speaking with anyone at the company because I know they don't care, but that doesn't change the fact I need birth control. Hopefully I will find a company that cares even a little bit. I do not reccomend this company. P.S. the little "gifts" they give you are cheap, poorly printed, tiny stickers.

I was excited to start this company because they send lots of cute freebies. however, i am really unsatisfied. first of all, communication is awful. they wouldn’t respond to me until right before they closed each day so when i went to respond or call, i wouldn’t get a response back until the next day or two days later. always at 7pm. secondly, the reason i am so unsatisfied, they were prescribing me medication that went against what i put on my assessment and wouldn’t change it after texting back and fourth and calling to speak to them.

I wanted to potentially switch to another type of birth control but they cancelled my existing prescription without sending ANY communication!!! I realized it was cancelled when logging into my account. I realized the issue was related to not taking the initial pill at the correct time but they are very slow with customer service so will probably just switch to Nurx. Agree with other reviews anything but easy…

Had a bad experience with my own pill club account and now I'm writing a review for my daughters account. It took months to get her first shipment because I kept getting contradictory info from them. I'd get a message saying my insurance covered it all, immediately followed by a message saying I had to pay. This went on for months and even the live people I spoke with were going back and forth with incorrect info. Her second shipment was lost in the mail before it was even handed to usps and they expected my insurance to pay for it! Took forever to get them to send the script to her pharmacy and then I log back on to find out when the rest of her script will be here and find that they closed her account. This place is a scam. Their scripts cost more than walgreens but in reality the medication they send should be cheaper

I used to love the pill club, but I finally gave up on them and just canceled my prescription and switched to Nurx. They started by saying they couldn’t prescribe to me, so I got a doc’s prescription and turned that in. They read it wrong, it was supposed to be continuous and they only sent me enough to force me to take the placebo week. I waited days for the text messaging software to work but only got robots and ended up having to call. They fixed that, but now for my last two deliveries they’ve sent me notices saying I needed to get a new prescription (mine was prescribed in December, 7 months ago, for a year) from a doctor to continue receiving birth control. The first time I called to sort it out, but the second time I tried texting. Then, rather than sorting that out, they told me they’d decided it was “medically unsafe” to prescribe me birth control, then sent me another message saying I needed a new prescription. I tried messaging, got no response, then got the automated new prescription needed message again. Canceled my service. I used them from 2016 through 2018, canceled while I was abroad for a year, had a great experience through 2019. Then I got nexplanon, had it taken out because it didn’t work for me, and when I resumed using the pill club in January of 2021 the poor quality started. I’m not sure if there’s been a change in leadership or what, but it’s an absolute nightmare to use now. Do NOT recommend. Nurx seems to be going much better so far. Edit to add: Pill Club texted me after this review and attempted to gaslight me about my prescription. What else can you expect from a company run by men claiming to know the best for women’s reproductive services. An absolutely garbage company. AVOID.

Asked to switch my birth control brand and they're now refusing to send me any brand at all. Absolutely terrible.