Hertz Car SalesReviews of hertzcarsales.com

The only reason I'm giving Hertzs car sakes a 1-star is because I can't rate them any lower. I tried to buy a used car from these people - 20k down on 24k car and they took me through such a hassle- continually changing the price for this item orthat item, increasing the shipping price, constantly increased the price of the car from what wa listed online, every few days - switching the sales agent who is supposed.to be handling the transaction, after being approved for the remaining 4+k I find out that there was thungs added to the contract that I didn't ask for only to have to rewrite the contract. Four weeks in and the car was never purchased because those involved are too sheisty to put together a legitimate deal.

Purchased a 2019 Honda Odyssey EXL via HCS Scottsdale, AZ. Dan and Hanna greeted and provided the utmost professionalism and sincere direction/conversation. Dan and Hanna are exceptional ambassador of good will to this firm. Notwithstanding both of them stand by their word and handshake! The best auto buying experience my wife and I have ever experienced.

Purchased a vehicle on July 7, 2022. Finalized the buy contract and was getting ready to leave when I realized they only gave me 1 (one) key. Walked back into Simon the F&I person and inquired about it. Was told they only gave one key and if I wanted another key I should have negotiated that at the time the paperwork was being done. I complained and Simon left and he told me he talked to his General Manager and he said for me to call the GM in 30days and he would try to get me a key. The GM was supposed to be new and needed time to find out how to get it done. After talking to the GM today he said the cars only came with 1 key and he had been the manager for 3 1/2 years. Since I was in the automotive field for 42 years I can say all rent car companies have a minimum of 3 extra keys to their vehicles because customers loose them quite often. If all would have been presented to me at the time I would have canceled the sale on the spot Can’t stand for company representatives to lie to their customers Needless to say I will never do business with HERTZ CAR SALES again. I will tell everyone that will listen what kind of a company they are especially in AUSTIN TEXAS Robert Ficke Mcgregor Tx

The absolute worst car buying experience in my life.. The temp plates and registration expired on April 6, I took the car home March 6.. Temp plates in NY cannot be extended, I still don't have plates or registration it's now May 2 and I am receiving no updates from this company. Once they have your money they do not care about resolving any issues that are still tied to them. Their excuse is that they use a third party for plates and registration but you hired them to do so. I can't legally drive this vehicle because I have no active registration or plates, I can't use it personally or for business purposes. I have lost weeks of revenue because of this and Hertz only offers apologies and no solutions. They also told me that they will pay for any tickets I receive but why would I want to deal with tickets and incidents with the police? Because of your negligence? This is not the way to do business. I am contacting the Better Business Bureau, local media outlets and consulting our family lawyer to review our options. This service or lack there of I received from is unacceptable.