Client
my deposit of 15,600 Mad was withheld…
my deposit of 15,600 Mad was withheld from my bank account because a wheel cover valued at 150 Mad was missing !! this is a really big scam! the cover had a defect fastening and I am penalized because of the error of the Hertz maintenance department. The condition of the vehicle was very poor.
Response from HERTZ MAROCJul 16, 2021
Dear client, First of all, thank you for choosing Hertz for your previous rental. We would like to inform you that in case of sinister, the total amount of the deposit is debited, according to our conditions and terms. We invite you to contact our customer relations center at: [email protected] to get a follow-up on your case.