customer
JUST ALITTLE SLOW FILLING THE ORDER…
JUST ALITTLE SLOW FILLING THE ORDER AND GETTING IT HERE.

Herbspro.com is an esteemed online retailer that offers a wide range of health and wellness products to customers seeking natural alternatives for their well-being. With a mission to provide high-quality products at affordable prices, Herbspro.com has established itself as a trusted source for nutritional supplements, herbal remedies, personal care items, and more.One of the standout features of Herbspro.com is its extensive selection of products. Whether you're looking for vitamins, herbs, beauty products, or pet care supplies, Herbspro.com has you covered. The website is designed to be user-friendly, allowing customers to easily navigate and find the products they need.Herbspro.com takes pride in sourcing products from reputable brands known for their commitment to quality and efficacy. With a focus on natural and organic ingredients, customers can trust that the products they purchase meet rigorous standards.The company also places a strong emphasis on customer satisfaction. From the moment you visit the website to the delivery of your order, Herbspro.com aims to provide a seamless and enjoyable shopping experience. Their customer support team is responsive and knowledgeable, ready to assist with any inquiries or concerns.Furthermore, Herbspro.com offers competitive pricing, making health and wellness products accessible to a wide range of customers. They often provide discounts and promotions, allowing customers to save even more on their purchases.With its comprehensive product range, commitment to quality, exceptional customer service, and affordability, Herbspro.com stands out as a reliable and trusted online retailer in the health and wellness industry. Whether you're seeking natural supplements, herbal remedies, or personal care products, Herbspro.com is a go-to destination for all your needs.Popular Brands Now Foods, Natrol, Naturally Vitamins, Bausch And Lomb, Life Extension, Just For Men, Solaray, Nutricology/ Allergy Research Group, Alli, Source Natural
Herbspro (herbspro.com) has 3,059 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Wellness & Spa · San Diego, California
Excellent
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Excellent

Wellness & Spa · Los Angeles, California
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Wellness & Spa · San Francisco, California
Excellent
3,059 approved reviews, newest moderated first
customer
JUST ALITTLE SLOW FILLING THE ORDER AND GETTING IT HERE.
customer
The product was quality but communicating with the company to make an inquiry on the delivery date of my order was frustrating. Kept calling, followed directions and each time got a recording that the person who could answer my inquiry was not in....but no other directing. After an hour and leaving messages, I called and ask the option to place a new order and got assistance.
Maria
It takes too long to receive the product. I didn't receive an email initially about my purchase, so I called about it and got rude service from a rep named Mohamed that I could barely understand.
Response from HerbsproSep 30, 2019
Hi, Thank you for providing us with your valuable feedback. We apologize that you had a bad shopping experience with us. We would look into your call records to analyze what went wrong and take appropriate action. In response to the delayed delivery, we can approve some shipping credit. Let us know if that'll work for you. Regards, Customer Support
Sharyn G.
It took 21 days to receive product and the top was difficult to open. Product itself is good.
customer
The product is 5 stars but the customer service is 3 so ... it averages out. They need to work on their communication skills. The shipping status had changed - different companies, etc - but it wasn’t updated so every time I tried to check with the tracking number I hit a wall. I did the online chat with them and, even through the impersonal medium, I felt like the CSR was pretty condescending and abrupt. They should work on that.
Samer J.
Bad experience ... have not received what I ordered ... no one is responding to reminders ... feel like dealing with a company that does not care about its reputation and about its customers.
Response from HerbsproSep 30, 2019
Hi, Thank you for providing us with your valuable feedback. We apologize that you had a bad shopping experience with us. Please send an email to [email protected] and provide an image of the product (not the shipment box) you received along with the UPC code (the bar code on the PRODUCT label), so that we can check what went wrong and take necessary action accordingly. Regards, Customer Support
customer
I ordered my product a month ago. I should have had it in less than a week!
Response from HerbsproSep 26, 2019
Hi, Thank you for providing us with your valuable feedback. We apologize that you had a bad shopping experience with us. Please help us with the order#, so that we can check what's the hold up. In response to the delayed delivery, we can approve some shipping credit. Let us know if that's okay with you. Regards, Customer Support
customer
The order was placed on 9-4-9. I could receive no confirmation concerning the order. My Credit Card was charged on 9-4-19. The Customer Service Rep could hardly speak English. (very hard to understand). After the first week, I called about every day and was always told the order would ship next day. After being lied to for two weeks, I contacted my Credit Card Company and they started procedure to collect my money back. Much to my surprise, I did receive the order today. (9-24-19) When I place an order, I expect to be notified when order is received, and also when order ships with a tracking number. I will probably never order from this Company again. I was told I would receive the order in 6 days. It took 20 days with no explanations.
Response from HerbsproSep 25, 2019
Hi, Thank you for providing us with your valuable feedback. We apologize that you had a bad shopping experience with us. Normally, when a product ships, our Order Management System shoots an automatic Shipping Notification email, but in your case, it seems you haven't received one. We will look into it and take measures so as to improve your shopping experience. Ref to your orders - (12 quantities of) your orders have been delivered successfully on Tuesday 9/24/2019 at 12:05 pm. In response to the delayed delivery, we would like to offer full shipping credit to you. Awaiting confirmation from your end. Regards, Customer Support