Fatma T.
Excellent Customer Service
I purchased a product from them in February. However, in March, they sent me the product again and invoiced me, even though I did not want it. I immediately emailed customer service. They responded to me very quickly and resolved my issue promptly. They have truly excellent customer service. Thank you.
Response from HerbiesMar 19, 2026
Thank you so much for sharing your experience, we truly appreciate it! We’re sorry for the confusion with the unexpected shipment, but we’re really glad to hear that our customer service team was able to respond quickly and resolve the issue for you. Providing prompt and helpful support is very important to us, so it’s great to know we could turn your experience into a positive one. Your kind words mean a lot, and we’ll be sure to pass your feedback along to the team. If you ever need anything in the future, we’re always here to help! Kind regards, The Herbies Team 🌿




