I’m Henry, and I’ve spent years perfecting the art of watchmaking. Each timepiece is carefully crafted with precision and passion, using only the finest materials. Every design tells a story—crafted just for you.
Henrys Watches (henrys-watches.com) has 656 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
henrys-watches.com
Website
henrys-watches.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Watches are very nice and all seem to work very well and the prices were very fair
Response from Henrys WatchesMar 15, 2025
Hi David,
Thank you for your kind words! We're delighted to hear that you’re happy with the quality and functionality of our watches.
Providing great products at fair prices is our priority, and your feedback means a lot to us. If you ever need assistance or have any questions, feel free to reach out. Enjoy your watches!
Best,
Henry
PR
Peter R.
Give serious consideration before buying
Well disappointed. Delivery time is one issue, ordered on 3rd March and received on 13th. When opened the watch obviously needed winding as it was an automatic watch, and after 1 hour it had lost ten minutes. Wound it a bit more ( just in case I hadnt given it enough ) and after 45 minutes, it stopped. Never to go again. No amount of rocking would get it to start. I would suggest serious consideration before buying from Henry's Watches. This is therefore unfit for purpose and I want a refund of my money, or a replacement watch. .
Response from Henrys WatchesMar 15, 2025
Hi Peter,
We sincerely apologize for the inconvenience you’ve experienced with your recent purchase. We understand how frustrating this must be, and we truly appreciate you bringing it to our attention.
Regarding the delivery delay, we regret that it took longer than expected, and we will review this with our shipping partners to improve our service. As for the watch issue, an automatic timepiece should function reliably, and we’re sorry that yours did not meet expectations.
We want to resolve this for you as quickly as possible. Please reach out to our customer service team at [Customer Support Email] with your order details, and we will gladly assist you with a replacement or a full refund. Your satisfaction is our priority, and we appreciate your patience while we make this right.
Thank you for your feedback, and we hope to restore your confidence in Henry’s Watches.
Best,
Henry
BO
Bob
Buyer beware. :-(
Delivery was 4 weeks out. The cronograph dials, 2 second hand dials, are imprinted on the face, not a real dial. I have spent a similar amount on what I knew was a knock-off and was 90% more pleased than this example of a quality timepiece. 1 out of 10 on satisfaction. Cost too much to ship back so buyer beware. Oh yea, and they havent gone out of business like the false advertisment announced.
Response from Henrys WatchesMar 15, 2025
Hi Bob,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, as we always strive to provide quality products and excellent service.
Regarding the delivery time, we understand how important it is to receive orders promptly and are continuously working to improve shipping times. We also aim to provide clear and accurate product descriptions, and we regret any misunderstanding regarding the watch’s design.
We assure you that we do not engage in false advertising, and we appreciate any further details you can provide so we can address any concerns. If you need assistance with a return or resolution, please feel free to reach out to us at [email protected], and our team will be happy to help.
Your feedback is valuable to us, and we appreciate the opportunity to improve. We look forward to assisting you.
Best,
Henry
LC
Lloyd C.
Beautiful crafted watches
From the beginning, purchasing was easy. I bought two watches I liked and was not disappointed when I got them. They are exactly what I saw. I kept one and gave one as a gift to my son. He loves it. I will continue to look and add a couple more to my collections.
Response from Henrys WatchesMar 11, 2025
Hi Lloyd,
Thank you so much for your kind words! I’m really glad to hear that the purchasing process was smooth and that both watches met your expectations. It’s great to know that your son loves his as well—that makes it even more special!
I truly appreciate your support and look forward to helping you find the perfect additions to your collection in the future. If you ever need any recommendations, feel free to reach out.
Enjoy your watches!
Best,
Henry
SM
Scott M.
SCAM!! SCAM!! SCAM!!
This website is a S C A M!!! Cheap Ali Express and Amazon watches. I don't care what the replies by these scammers say. I have tracking info that shows the watches come from Ningbo, Zhejiang CN.
Don't get caught out and pay 80% more than you can find elsewhere
UPDATE 18.03.2025: received the watch today. It's supposed to be a chronograph but the two buttons that action this function just don't work.
The watch is of very poor quality, and in all honesty, it's going to go in the bin.
I would return it, but I have no faith in what they say in their returns policy and if it takes me putting it in the bin to stop anyone else getting scammed by this being reboxed and purchased by another, then I am happy to do so.
PLEASE PLEASE don't waste your time & money with this SCAM company.
Response from Henrys WatchesMar 11, 2025
Hi Scott,
Thank you for sharing your feedback. I want to personally assure you that we strive to provide quality products and a great shopping experience. While some of our items may be available through other sources, we carefully select our collection based on design, craftsmanship, and overall value. Additionally, we offer dedicated customer support, warranty options, and hassle-free returns—benefits that many third-party sellers may not provide.
If you have any concerns about your order, please don’t hesitate to reach out to us. We’d love the opportunity to assist you and find the best solution for you.
Best,
Henry
CU
customer
Nice watch for price
Good company, delivery let’s them down
Response from Henrys WatchesMar 11, 2025
Hi!
Thank you for your honest feedback. I’m really glad to hear you think highly of our company, but I’m sorry that the delivery experience didn’t meet expectations. That’s not the level of service we strive for, and I completely understand how frustrating that can be.
We’re always working to improve, and I’d love to look into this further to see what went wrong. If you wouldn’t mind sharing more details, please reach out to us at [contact info]. I truly appreciate your support and hope we can make it right for you.
Best,
Henry
KM
ken M.
I’m not sure what the best thing about…
I’m not sure what the best thing about the experience was, quite a few years ago I bought a Henry’s watch at an auction,I was very proud of that watch and very sad when it was stolen. When I saw the advertisement for the closing sale I was immediately on my way to buy one. It’s a lovely watch but I was disappointed to find that it was made in China, Henry not mentioned, but thank you very much for a great watch.
Response from Henrys WatchesMar 11, 2025
Hi Ken,
Thank you for sharing your experience and for your continued appreciation of Henry’s watches. I’m truly sorry to hear that your original timepiece was stolen—I can imagine how much it must have meant to you. It’s always humbling to know that our watches hold such significance in people’s lives.
While our production has evolved over the years to meet demand, our commitment to craftsmanship and quality remains at the heart of everything we do. Every watch is designed with the same dedication to excellence that has defined Henry’s timepieces from the beginning.
I truly appreciate your support and understanding, and I hope your new watch serves you well for many years to come. If there’s anything I can do to enhance your experience, please don’t hesitate to reach out.
Best,
Henry
RP
Robert P.
Lovely looking watches and have had…
Lovely looking watches and have had lots of good remarks.
Response from Henrys WatchesMar 11, 2025
Hi Robert,
Thank you so much for your kind words! I’m thrilled to hear that you’re enjoying your watch and that it’s been getting great remarks.
That’s exactly what we strive for—timeless style and quality that stands out. If you ever need anything or have any questions, don’t hesitate to reach out. Enjoy your watch!
Best,
Henry
