Henrys WatchesReviews of henrys-watches.com

Response from Henrys WatchesJul 15, 2025

Hi Clayton, Thank you for your feedback! Regarding the knob controlling the bottom dial—great observation. That bottom dial is typically a functional subdial, often used for setting features like the date, 24-hour time, or a secondary time zone, depending on the specific watch model. The knob (also called the crown) is designed to adjust it intentionally. If you’re unsure whether it’s operating correctly or need help understanding its function for your particular watch, feel free to reach out to us anytime at [email protected]. We’re always happy to assist. Best, Henry

Response from Henrys WatchesJul 15, 2025

Hi John, I’m sorry to hear about your experience and understand your frustration. We work with global partners to ship and process returns efficiently, but if your parcel bounced back, please email us at [email protected] with photos and tracking details so we can review and assist further. We’re here to help and would appreciate the opportunity to make things right. - Henry

Response from Henrys WatchesJul 15, 2025

Hi Thomas, Thank you so much for your kind words! I'm truly glad to hear that you're loving your watch — it means a lot to us here at Henry’s Watches. We take great pride in offering pieces that bring both style and satisfaction to our customers. If you ever need assistance or have any questions, feel free to reach out to us anytime at [email protected] — we’re always here to help. - Henry

Response from Henrys WatchesJul 14, 2025

Hi Geoffrey, Thank you for your feedback — I really appreciate you giving us a try. Our prices and discounts can vary depending on promotions and supplier costs, but I assure you they’re genuine. I'm glad to hear your watch is working well — that’s what matters most. If you ever have questions or need support, feel free to email us at [email protected]. We're always here to help. Regards, Henry

Response from Henrys WatchesJul 14, 2025

Hi Jervis, Thank you for your kind words — it means a lot. I'm glad you enjoyed the full experience, from purchase to wearing the watch. That’s exactly what we aim for. If you ever need anything, feel free to reach out at [email protected]. – Henry

Response from Henrys WatchesJul 14, 2025

Hi Barbara, Thank you so much for sharing your experience! I'm truly honored that your husband's first online purchase was with us, and even more grateful that we had the opportunity to make things right. At Henry's Watches, we take pride in standing behind every timepiece and ensuring our customers are fully satisfied. Should you ever need anything in the future or have any questions, please don’t hesitate to reach out to us directly at [email protected] — we’re always here to help. Looking forward to welcoming you both back again soon. - Henry

Response from Henrys WatchesJul 12, 2025

Hi Brian, Thanks so much for your kind words and thoughtful suggestion! A quality watch case to display a collection — especially one that includes a gem like your 1904 CPR Waltham — is a fantastic idea. We’ll definitely keep this in mind for future product additions. Feel free to reach out anytime at [email protected] — we’d love to hear more from you. - Henry

Response from Henrys WatchesJul 12, 2025

Hello Mike, Thanks so much for your continued support and honest review. I'm glad to hear you're loving your first field watch—it's great to know it's become your go-to! I'm sorry the sports military watch didn’t meet the same expectations. I appreciate the feedback and will keep it in mind as we improve our collection. If you ever need help finding a better fit or style, feel free to email us at [email protected]. Best regards, Henry