Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
henrymeds.com
Website
henrymeds.com
Category
Medical Specialists
Location
Dover, Delaware
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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If zero could give zero stars I would. I feel I nothing with this medication. No Side effects, no appetite suppressant. Lost 2 lbs in five weeks. I have been dieting , lots of protein, water. Walking g every day. I tried to email before my 4th injection no response. Sent 2nd email said it failed to go thru, but they responsed to that email, which was weird. But I now can't find my 1st email. So very rude when I called and to late for refund. Figures. Very disappointed. Was so excited to take this step and try this but now I feel like a scam.
Response from Henry MedsSep 9, 2024
To better assist you, we've requested some additional information. Trustpilot will send you a request shortly—please take a moment to provide the necessary details. Your cooperation is greatly appreciated, and we thank you for helping us address your concerns!
SV
Sharon V.
So far so good
So far so good. Just started the program so it will take a but longer to really give a review.
Response from Henry MedsSep 9, 2024
Thank you for the positive review!
LA
Laura
There were things that were not…
There were things that were not mentioned in any of the preliminary internet communications that would have been very important to know. Such as: your BMI REQUIREMENTS - which are Different from others I have seen. my BMI WAS LOWER BY YOUR STANDARDS and I could not get the dosage strength I wanted. PLUS: nowhere was I told beforehand that it would cost $100 more a month for a "high dose" of medication. I can het these meds for less money elsewhere and will be cancelling my "subscription" with you.
Response from Henry MedsSep 12, 2024
Thank you for your feedback, and we’re sorry to hear about your experience. We strive to be transparent, and all pricing, including the cost for higher doses, is listed on our website at henrymeds.com.
In any clinician visit, the provider uses their medical training to balance the potential benefits of a medication with its possible side effects, which can sometimes result in not prescribing a certain dose. However, it's very important to us that our clients always feel respected and informed throughout the process.
MO
MoniqueGS
So far I started my first week
So far I started my first week of semuglutide. My doctor Elizabeth answered my questions and was patient and informative. Explained things well. I waited like 4-5 days to receive my meds.
I started on a Friday night with first injection. Had some burping and minimal diarrhea, as part of the side effects. But felt fine day after.
Response from Henry MedsSep 9, 2024
We appreciate your feedback and positive review! It brings us great joy to learn that you had an excellent experience with our care team, and we thank you for taking the time to share your positive feedback.
CO
Corey
Quick response to my issue and resolved…
Quick response to my issue and resolved immediately
Response from Henry MedsSep 9, 2024
Thank you for your review! We take great pride in the customer service we offer at Henry Meds and appreciate you sharing your experience!
PA
Pam
I’m currently taking semiglutide with a…
I’m currently taking semiglutide with a private MD. It’s very expensive so a friend told me about Henry Meds. I looked at their site and found I’d be saving about $200 a month to switch. I’m on the highest dose of 96 units which is medically within parameters for this medication. The NP that I saw told me that I would not be able to dose at that level That I would have to start off at 1 mg each week times two weeks before I could go to 2 mg. Now, why would I go down in my dose when I’ve been taking the dose of 2.4 mg each week x several months? And why would I go down in the dose at all? She said I could switch to another drug, but then it would be $497 a month I told her that the advertising is misleading- there’s ZERO mention of dose restrictions. Additionally, I question why they require payment for the drug prior to the visit with the practitioner I would not recommend Henry meds They are misleading And how can you trust a company that misleads? Btw I’m a nurse with 30 years experience. I’m still working. I know and understand the responsibilities of our healthcare system. This was wrong.
I’m not sure what else you want me to say other than you advertise that it is $297 for a one month supply of semiglutide. You never talk about a dosage restriction I am currently seeing a Board certified MD. I was looking to save money and I heard about this plan I have been taking 2.4 mg every week which is the equivalent of 96 units I was told today that the max dose is 2 mg and I would have to start off taking 1 mg times two weeks before I could even go to 2 mg which I’m absolutely not willing to do Number one why do I have to go down for two weeks before the max dose you Rx? And she even said to me that she wanted to make sure I understood this before she went on eluding to the fact that your advertising is misleading. She told me she could switch me to another medication, but then that would be $497 which I’m not interested in. I also think it’s ridiculous to have to pay for medication before you know if you’re even going to be prescribed it. Because now I have to wait for a refund that could take 2 to 3 days. It seems that if a MD is rx’ing the med based on guidelines for the drug - that Henry meds should be doing the same
Response from Henry MedsSep 9, 2024
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We'd like to address a few points.
The upfront payment is collected for a couple of reasons. First, it helps reduce no-shows, ensuring our providers have more availability for those in need. Second, as a telehealth service, it acts as an additional layer of ID verification. However, we do offer a 30-Day Guarantee with a full refund if the treatment plan isn't right for you, so you can feel secure in your decision.
Regarding dosage, Henry Meds provides up to 2mg per week, as medically appropriate, with the option for an additional cost. We strive to be transparent about all pricing, and the costs are listed on our website. The dosing approach is designed to ensure safety and effectiveness, following standard medical guidelines.
We appreciate your feedback and are happy to answer any further questions. Thank you for sharing your thoughts!
KM
Keirsten M.
Great communication !
Great communication !
Response from Henry MedsSep 9, 2024
Thank you for taking the time to leave a 5 star review!
CL
Cathy L.
Clear website
Clear website, easy 1st video appointment, prompt delivery
Response from Henry MedsSep 9, 2024
Thank you for your 5 star review and your feedback is very much appreciated. Your satisfaction means everything to us, and we're committed to ensuring that you receive the best possible care and service.