Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

11,880 approved reviews, newest moderated first

Tracy K.
Oct 8, 2024
Excellent
Excellent, prompt, professional service.
Response from Henry MedsOct 8, 2024
Thank you for the review! We couldn't be happier to hear that you've had such a positive experience with our staff!
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Tifftastict
Oct 8, 2024
No fuss
I needed to cancel my subscription for a while and Jimmy made it possible and easy to understand. I know when I'm ready to come back it should be easy to reactivate my subscription.
Response from Henry MedsOct 8, 2024
We're absolutely thrilled to learn about your positive experience with our team! Providing exceptional service is our top priority, and having a helpful and knowledgeable staff is central to our mission.
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Kris
Oct 8, 2024
Very professional and informative.
Very professional and informative.
Response from Henry MedsOct 8, 2024
We're genuinely grateful for your kind words.
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Molly A.
Oct 8, 2024
The tech was ahead of schedule time and…
The tech was ahead of schedule time and explained everything to me. I decided to change from oral to the shot so she took care of all of that for me. She went over my overall history of medical history. Now I just wait till the meds arrives. FYI they charged my credit immediately for the upgrade and I hope I get my credit for the cancelation of the change soon
Response from Henry MedsOct 8, 2024
Thank you for your valuable feedback. The Henry Meds team takes great pride in delivering excellent care, and it is incredibly rewarding to hear when our efforts have made a positive impact. We are committed to continuously improving our services, and your experience encourages us to strive for the highest standards in care. Knowing that we have met your expectations is truly gratifying, and we appreciate your support.
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Julie
Oct 8, 2024
The entire process has been so easy…
This entire process has been so easy and convenient. I spoke to Trace Owens this morning and he was so friendly and knowledgeable and answered all my questions.
Response from Henry MedsOct 8, 2024
We're genuinely grateful for your kind words. Providing exceptional care is our core mission at Henry Meds, and it's truly gratifying to know that we've succeeded in meeting your needs. Thank you for sharing your experience with us!
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Jamie O.
Oct 8, 2024
You can do so much better
This company is a disjointed collection of powerless customer service reps, disconnected physicians assistants and maybe a couple of doctors via email. Their pharmacy routinely runs out of testosterone, which no one will notify you of and will cause you to sit around waiting days or weeks for your hormones. They will tell you that your account will be credited for the "inconvenience" but it will not be credited. If you like getting your testosterone on a schedule, customer service, professionalism and having a doctor actually involved in your hormone therapy, do not use Henry Meds.
Response from Henry MedsOct 9, 2024
Thank you for your review. We take negative feedback seriously, and always review cases in depth when it occurs.
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Poncho
Oct 8, 2024
Great experience
Great online site, easy to schedule an appt & the service provider was friendly, knowledgeable & efficient
Response from Henry MedsOct 8, 2024
Thank you so much for taking the time to share your experience!
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Brett
Oct 8, 2024
Easy, Simple, Quick
Easy, simple, quick. Very friendly and courteous, easy process to understand and staff has been wonderful
Response from Henry MedsOct 8, 2024
Thank you for your kind words!. Your satisfaction is our top priority!
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