Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Jacob A.
They were quick to respond when I had questions about my treatment, and they were very informative during our telemed appointments. 2 months in, so far so good.
Response from Henry MedsNov 8, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Susan
Customer service is exceptional!
Response from Henry MedsNov 8, 2024
Thank you for the 5 star review!
customer
Couldn't of been more helpful, the doctor answered all my questions and started me on a dose that they recommended.
Response from Henry MedsNov 8, 2024
We're delighted to hear about your positive experience with our team! Delivering exceptional service is paramount to us, and we're proud to have a dedicated and knowledgeable staff.
Staci S.
Knowledgeable, professional contact.
Response from Henry MedsNov 8, 2024
Thank you for your valuable feedback! We're here to support you every step of the way.
Jeanne
Still new to Henry Meds but overall service has been good and just received rx 2 days ago .So far happy with service from Henry Meds.
Response from Henry MedsNov 8, 2024
We love to hear about positive experiences! Thanks for sharing this feedback with us!
Mike S.
I was with Henry Meds for several months. The first 2 months were fine. After that, every lab order and prescription refill was late (4 times in a row, after which I gave up). Action only seemed to happen after I called to tell them it was late. They entered my prescription concentration wrong (after it had been correct on previous fills), and their website showed I received 3 month's supply when I only received 1 month. The 4th time they were late I called as usual, and they gave me the same answer, "my computer says..." and "I can enter into the computer..." Whatever is wrong with their system, they don't care about fixing it (or, they have no ability to escalate to someone who can fix the problem). I finally cancelled, and found a more reliable online prescription source (there are many to choose from). For those who have had a good experience, I'm glad for you. Going cold turkey every month from a prescription you depend on is no fun (to say the least).
Response from Henry MedsNov 8, 2024
Thank you for sharing this detailed feedback. We're very sorry for the repeated delays and issues you encountered—this isn’t the experience we want anyone to have. We’re committed to improving our processes and have shared your concerns with our team.
Laura
Great communication, very nice and helpful.
Response from Henry MedsNov 8, 2024
We're thrilled to hear about your positive experience! At Henry Meds, our goal is to provide clear and seamless support throughout your journey.
Vanessa Andrea G.
Provider was so nice and helpful. Meds shipped and received quickly!
Response from Henry MedsNov 8, 2024
Thank you for your 5 star review and your feedback is very much appreciated.