Henry MedsReviews of henrymeds.com

Terrible customer service. Paid monthly subscription and platform fee simultaneously . Tried an oral medication and was completely dissatisfied, so I switched only after one month back to the injectable. Henry Meds would not consider refunding the oral, instead they have increased my fees not honoring my original premium for the injectable. They made a mistake charging a platform fee along with the monthly subscription and rather than take responsibility they have decided to make the customer pay. Very bad business practices!!

Easy and clear communication

the process was simple

Over all it has been a great experience, the customer service team is great if an issue ever comes up.

I still have not received meds

Worst experience. They don't mind wasting your time but they sure will take your money! Tried to sign up for testosterone treatment but they rejected my first blood work due to it being too late in the day. Small little writing on paperwork says recommended before 9am. Had to make another appointment 3 weeks out to get an appointment before 9 am. When I get there they said they don't do labs on that day for Henry meds and I would need to make another appointment. Nowhere on either websites Henry meds and labs state that this is the case. While I was waiting the 3 weeks they charged me the monthly service charge $129. Now I'm in over 250 dollars with nothing to show for except wasting my time. Now I am trying to get my money back and that seems like it's going to be a battle. Not worth the headache to do business with especially when there are other better and cheaper options.

I never did online visits before,the lady that helped me was patient kind and very helpful,and she actually listned to all my concerns,took time to answer my questions !! thank you henry meds im looking forward to my journey with you))

You are provided with all the information you would possibly need. After the first dose, minimal nausea and slight headache. Appetite has diminished and my body only wants to eat small amounts and good food choices!