Henry MedsReviews of henrymeds.com

Good service, professional, polite and easy to use

Kelsey was very friendly, courteous and professional!

I took Henry Meds compound for 6 months - they bill you monthly, but send medication in a 3 month supply. At the end of my 6th month, meaning I am paid in full for that 3 month supply, I did not take my intake form or complete the forms needed to get anymore medication. I was told that in order to receive the medication, I needed to do the forms. Any person would believe that not doing their forms, and therefore not receiving any medication, would result in no further billing. Well, they still billed me for another month. I called their customer service, spoke to a rep who said sorry, no refunds. I then spoke to a supervisor who told me that even if I didn't do the intake forms, to renew my medication, that I would be charged monthly and indefinitely until I canceled. No refunds, no exceptions. Extremely predatory business practices, no willingness to work with a client, very poor customer service. The supervisor said that the monthly fee is a subscription, for the medication and their services. I asked for a breakdown of what the medication costs and what percentage of their services make up the monthly charge, and she said that there is no breakdown. How can I be charged for medication I will never receive? Do not get your medication through Henry Meds. There are much better, safer and cheaper places out there which will provide legitimate services and real customer service.

She was very helpful and we have a plan for moving forward which is a relief to me.

Quick and easy from the convenience of my couch.

Fantastic communication. My initial video visit was comprehensive and answered all my questions. Thank you! Very thorough!

My provider made everything great by explaining the process to me and just making me feel more comfortable in general. So excited to get on this weight loss journey. Thank you Henry Meds!!!!!!

I had a slight mishap with an appointment time that somehow was changed. I received a phone call to reschedule the appointment for later the same day. The provider who helped me was very kind and provided excellent customer service. Thank you Henry Meds.