Henry MedsReviews of henrymeds.com

Jessica was knowledgeable and personable. She was familiar with my records and gave helpful advice about proceeding with dosages.

I am excited about using this product however, the company would not work with me and give me the first initial discount because I had already signed up several months ago, but then did not end up using the product.

My nurse practitioner was so easy to talk to . She explained everything in ways I could understand. She was very understanding and down to earth like me instead of acting as most doctor better than you . She listened to everything I had to say .

Dr was so nice and very knowledgeable. She was also local to me which I thought was pretty cool!

Available to answer questions, great portal access, great about product delivery.

The initial charge was reasonable. It was a “promotion” it worked pretty well after I upped my dose. It took forever to get the second batch and I didn’t know I would end up paying over 1,000. They said even though I stopped the meds I still was paying monthly for the subscription! Go figure. I finally cancelled last month but I’m still checking my card charges. I had a debit card on file. I will never do that again

Every thing went really smooth. This was my first meeting. Will see how things go and see how much I loss.

I started with Henry Med and had a great experience at first—easy access to providers, smooth process, and everything seemed reliable. But once I started doing bulk orders, the problems began. My first bulk order took way longer than expected, and now my latest refill has been a complete disaster. A customer service rep mishandled my intake form, telling me they already had it and that I could ignore the one I was supposed to fill out. A week later, I was told I needed to meet with a provider. When I finally had the appointment, the provider was completely clueless and asked if the goal of our discussion was to switch to an alternative weight management plan—something I had never requested. Due to the delays, I reached out to customer support since I might not be able to receive my refill before an upcoming trip. While they were quick to respond, they were ultimately unhelpful. They assured me my order had been sent to the pharmacy/vendor, but when I contacted the pharmacy/vendor myself, they told me they hadn’t seen any new bulk order placed by Henry Med. I'd say Henry Med needs to rethink its vendor relationships and invest in better-trained outsourced customer support. If you rely on timely refills, be warned—this process might be unreliable.