Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

11,880 approved reviews, newest moderated first

Michael
May 9, 2025
Customer service is great
Customer service is great
Response from Henry MedsMay 10, 2025
Thank you for your review! We take pride in offering exceptional service, and we truly appreciate your feedback.
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Cori
May 9, 2025
Abby is amazing and easy to talk to
Abby is amazing and easy to talk to - very knowledgeable and made me feel comfortable Thanks again for the great experience
Response from Henry MedsMay 10, 2025
We truly appreciate your 5-star review! It’s great to hear that our team provided you with excellent service and support.
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Ramon
May 9, 2025
My doctor appointment was on the 6th of…
My doctor appointment was on the 6th of May, it is now the 9th and it still hasnt shipped.
Response from Henry MedsMay 10, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
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Deirdre A.
May 9, 2025
You made the process very easy
You made the process very easy. I'm not great with technology, but your technical support team helped me every step of the way.
Response from Henry MedsMay 9, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
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Allyson S.
May 9, 2025
Very informative
I had questions to ask but she was so informative that she answered all of my questions before I could ask!
Response from Henry MedsMay 9, 2025
Thank you for your kind words! We’re committed to providing a smooth and supportive experience, and we appreciate your feedback.
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Jacob L.
May 9, 2025
Concise and clear process
Concise and clear process, timely interactions, professional doctors, quick delivery, and clear instructions. As painless as something like this could be.
Response from Henry MedsMay 9, 2025
We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.
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KALEE O.
May 9, 2025
Just keeps getting worse and worse
Just keeps getting worse and worse. Clearly the communication between the providers and customer service is not great. I was told several things by my provider that now customer service is saying something completely different. I will be finding a new company to use ASAP. I’m 2 months in and it’s just continually more issues as time goes on. Incredibly frustrating. Will be reporting to the BBB as well since this is dealing with people’s physical health, you’d think that would be important. Apparently they will reply to a review faster than they will answer an email also
Response from Henry MedsMay 9, 2025
Thank you for your review. We take negative feedback seriously, and always review cases in depth when it occurs.
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Nate S.
May 9, 2025
Great service and completely easy to…
Great service and completely easy to do. All my questions were answered and I felt I was given everything I needed to make the right decision. Would highly recommend
Response from Henry MedsMay 9, 2025
We appreciate your kind words! Our team works hard to provide great service, and it’s rewarding to hear that we met your expectations.
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