Susan
It's a super easy process and affordable.
The process is very easy and tips are given to alleviate side effects that work.
Response from Henry MedsMay 16, 2025
Thank you for taking the time to leave a 5-star review!

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New

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11,880 approved reviews, newest moderated first
Susan
The process is very easy and tips are given to alleviate side effects that work.
Response from Henry MedsMay 16, 2025
Thank you for taking the time to leave a 5-star review!
C.M.
I’ve ordered from Henry Meds before and never had an issue. This time however, when I first ordered my prescription it took a couple of weeks to finally get it. Now, I have finished that bottle and, even though they’ve charged me, I have not received my second bottle and when I called to check it is still processing and due to a backlog with the pharmacy they’re unsure when I’ll be able to get that. I asked about switching to a local pharmacy but I guess that isn’t possible. I understand having a pharmacy they partner with but, if they’re unable to meet the company promise and expectations it doesn’t make much sense. It’s hard to continue the program with going on an off medication. Edit to Add - so it said they sent me questions so they could verify me and I did that. No one reached out. I called last week and the person suggested I switch to their other pharmacy, it would be quicker. Then I never heard back so I called again and was told oh, because you’re switching pharmacies (their pharmacy, at their suggestion) I need to schedule another appointment with the provider, which will probably be 3-4 days out and then they will send it to the pharmacy to essentially start this whole process over. I’m already a week out of meds, but again, no trouble charging my account over 2 weeks ago. Edit to add: A supervisor called, no help. I cancelled my subscription and got a refund. She told me she wasn’t sure I could get a refund because their refund policy changed. I asked if that change happened to coincide with their pharmacy being unable to provide a service they promised? I did at least get my refund.
Response from Henry MedsMay 16, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Jill
The NP that I spoke with was very informative and asked questions that I didn't even think of. We had a great conversation and I felt taken care of.
Response from Henry MedsMay 16, 2025
Your feedback means the world to us! We’re happy to hear about your positive experience and appreciate your support.
Lisa A.
Virginia was very professional and knowledgeable and informative and provided answers to all of my questions. She made me feel at ease with the process.
Response from Henry MedsMay 16, 2025
Thank you for your kind review! We’re so glad to hear that you had a great experience. Your feedback is truly appreciated!
Andreamay A.
So far not good!! I haven't even received my meds yet and it's been almost a month!! I've called several times and get the same bs! We'll expedite it we'll get right on it!! Im going elsewhere!
Response from Henry MedsMay 16, 2025
Thank you for your review. At Henry Meds, our standard shipping time for medications is 8-10 business days after your intake appointment. However, delivery times can vary due to factors outside of our control, such as pharmacy backlogs or supply chain issues with our partner pharmacies. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
Joyce L.
Called me back when I had questions.
Response from Henry MedsMay 16, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Eric
Getting my labs done is very easy to do. lab results are very fast. Getting a virtual visit is quick and manageable. Staff are very experienced in their field. My results are noticeable not only be me but by others.
Response from Henry MedsMay 16, 2025
Thank you for your kind words! We’re so glad to hear you had a positive experience.
Cynthia
Wonderful customer support and quick delivery of medications. My visits with the prescribing physician have always been pleasant and thorough. Would definitely recommend.
Response from Henry MedsMay 16, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.