Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
henrymeds.com
Website
henrymeds.com
Category
Medical Specialists
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It was great to know that I could speak to healthcare providers for any concerns while on the medication. They are all extremely knowledgeable and helpful during this journey. I trusted them with my health and wellness.
Response from Henry MedsMay 23, 2025
We truly appreciate your support! Providing excellent care is at the heart of what we do, and it’s great to know our efforts are making a difference.
DA
Darling123
easy
easy, quick and seamless process to get your meds
Response from Henry MedsMay 23, 2025
We’re so happy to hear that you had a positive experience! Your kind words truly mean a lot to us.
RM
Rosalyn M.
First Impressions
Today was my first appointment and I had a very positive experience. I felt that my health and my desired goals were taken into consideration to reach the best treatment plan for me. I was able to get all of my questions answered. The experience left me feeling heard, valued, and comfortable with the process.
Response from Henry MedsMay 23, 2025
Thank you for your generous review! Your feedback is incredibly valuable to us and helps future individuals make well-informed decisions. We truly appreciate your time and kind words.
SC
shelbiyahoo.com
The compound semiglutide is NOT the…
The compound semiglutide is NOT the real thing. Extremely weak and barely curbs your appetite. I waste $744 and did not lose 1lb. It is a terrible scam! Go to a med spa and spend a little more money for the real thing.
Response from Henry MedsMay 23, 2025
Thank you for your review. At Henry Meds, we encourage all patients to schedule a follow-up appointment with their clinician (included in your subscription) to address any concerns or discuss alternative options. We offer a range of treatments, and if one isn’t effective, our providers are committed to finding solutions that may better suit your needs. If you have any questions or would like to explore other options, please don’t hesitate to contact us at [email protected]. We're here to help!
BE
Beth
I wanted to take a moment to express my…
I wanted to take a moment to express my positive experience with Henry Meds. I've found the process to be incredibly smooth, efficient, compassionate. The staff has been helpful and professional, and I'm very satisfied with the healthcare I've received. Thank you for providing such a great service.
Response from Henry MedsMay 23, 2025
Thank you for sharing your experience! Your feedback means so much to us and plays a key role in helping others make informed decisions. We’re grateful for your support and appreciate you taking the time to share your thoughts.
JA
Jake
Complete scam!
Complete scam!! Ran my credit card at 3 in the morning, all emails and phone calls were returned Blocked, it's like the company went out of business.!
Response from Henry MedsMay 22, 2025
We have sent a request for additional information in order to better assist.
WA
Will A.
Predatory billing, broken systems, and garbage customer service — run the other way
Henry Meds is a textbook example of how not to run a business. I submitted a cancellation through their online form (the exact method they require), well before my next payment was due. Despite this, I was still charged nearly $300. When I reached out, I got nothing but robotic, copy-paste responses from a rep named Aleksander M., who embodies the worst kind of customer service — smug, unhelpful, and completely disconnected from reality.
Aleksander repeatedly ignored the actual issue: I canceled, their system failed, and they still charged me. Instead of fixing it, he just kept parroting “policy,” as if hiding behind fine print somehow justifies taking someone’s money after a valid cancellation. Even when presented with a screenshot showing a clear cancellation date before the charge, they refused to issue a refund.
It’s clear Henry Meds is more interested in squeezing every last dollar out of people than honoring basic fairness or accountability. They’re running a system where, if their back-end fails to log something, they act like it never happened — and then they stick the customer with the bill.
Absolutely shameful.
You can’t trust them to handle your information, your payments, or your time. And if anything goes wrong — even if it’s their fault — they’ll just repeat the word “policy” like it’s some kind of get-out-of-jail-free card.
Aleksander, your “support” has been insulting. You’ve made this entire process harder, more frustrating, and more disrespectful than it ever needed to be.
Do not give this company your money. There are better, more honest services out there. Henry Meds is a scam with a support team to match
Response from Henry MedsMay 22, 2025
We have sent a request for more information so that we may better assist you.
ML
Michael L.
Excellent customer service
Excellent customer service. Very professional and it makes the customer process seamless. Thank you!
Response from Henry MedsMay 22, 2025
Thank you for taking the time to leave a 5-star review!