Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Cynthia A.
Easy personal perfect. All questions answered. Information given precise and complete.
Response from Henry MedsAug 3, 2025
Thank you for your support! Your feedback keeps us motivated to continue providing outstanding service.
Elizabeth
Thank you for your help.
Response from Henry MedsAug 3, 2025
Thank you for your 5-star review! We truly appreciate your support.
MF
At first glance, everything seems professional: a sleek website, a mandatory online consult, and the promise of ongoing medical support. But it’s just a smoke screen. What you’re really signing up for is not a consultation or medication—you're signing up for an auto-renewing subscription that keeps charging you, whether or not they provide any care, follow-up, or even medication. In my case, the oral semaglutide they prescribed for 2 months had zero effect. I later found out there are active lawsuits questioning the safety and efficacy of their oral semaglutide—something I wish I had known sooner. Despite receiving nothing the 3rd month, they charged me again. When I reached out twice to request a refund, they refused—claiming I was paying for the subscription itself, not any service or medication. When I then asked them to at least send what I had paid for, they waited out the month and told me I was no longer eligible because my subscription had “expired.” I lost three months and $650. The first two months were ineffective. The last month felt like a scam. Do yourself a favor: stay far away.
Response from Henry MedsAug 2, 2025
To better assist you, we've requested some additional information. Trustpilot will send you a request shortly—please take a moment to provide the necessary details. Your cooperation is greatly appreciated, and we thank you for helping us address your concerns!
Keith H.
Great customer service; always ready to answer any questions, completely and totally professional. Their medical team is beyond reproach. "Henry" has one mission; help those who need their services.
Response from Henry MedsAug 2, 2025
We’re delighted to hear about your great experience! Delivering exceptional service is always our focus, and your feedback truly means a lot to us.
Sandi L.
i already wrote a review … PA seemed rushed to read her ‘ script’ i had several questions and had to keep interrupting her to ask … after explained i was a patient of henry’s last year she never suggested or bothered to look up my history … which seems like common sense ! I had to ask her to do so .. very disappointing …
Response from Henry MedsAug 2, 2025
Thank you for sharing your experience with us. We’re sorry to hear that your recent visit didn’t meet your expectations. We value all feedback and appreciate your honesty. We apologize for any inconvenience or frustration this may have caused. If you have any questions or concerns about your treatment, please schedule a follow-up visit with a clinician who can assess your situation. You can contact our care team at [email protected] or 909-787-2342 5am-5pm PST to schedule your appointment.
Barbara
They were helpful and gave extra advise and tips on what was good for my health.
Response from Henry MedsAug 2, 2025
Thank you for your fantastic 5-star review! We’re so glad to hear that you had a great experience. Providing top-notch service is always our goal, and we appreciate your kind words and support.
Jessica E.
so far so good but I just found out that I cannot use HSA FSA to pay for my shot when other companies will allow it. Hoping this will change soon.
Response from Henry MedsAug 2, 2025
Thank you for your feedback. We are dedicated to using this feedback to improve the overall experience.
Jay Bancroft B.
Excellent appointment. My provider explained everything
Response from Henry MedsAug 1, 2025
Thank you for your fantastic review! We’re thrilled to hear you had a great experience, and your kind words mean so much to us.