Henry MedsReviews of henrymeds.com

Everyone was very helpful even before I started. My NP was so kind, she took the time to answer my questions. Was recommend to me by a friend and she was right!

Super informative and friendly

The process was easy talking with the Doctor. Then there was a shipping issue. And it was taken care of quickly and effectively.

The provider was very knowledgeable supportive and made me very comfortable with telling her everything about where I am on my weight-loss journey.

It has been a week since i reached out to Henry and the pharmacy about my prescription. The refill still has not arrived, but my monthly payment was taken. The only communication with Henry has been initiated by me.

Great customer service. And an amazing experience. they made me feel really comfortable and at ease! Highly recommend!!!

I had a video chat to get new meds on Tuesday. The product has not even been approved by the pharmacy yet to be shipped. This will make over two weeks without meds for trt. The shipping needs to be much faster.

Better Business Bureau Rating is "F" and complaints are rampant and significant. Do a Better Business Bureau Serach for Henry Meds. It'll scare the poo out of you! As for Me- I am beyond frustrated and deeply disappointed with Henry Meds, a company that claims a commitment to delivering medications within 8-10 business days after an intake appointment. This promise is nothing short of a hollow marketing ploy. It took thirty days—three times their promised timeline—for my initial medication to arrive. To make matters worse, after my first fill, they let me run out of medication entirely, leaving me in a distressing and unacceptable situation. When I reached out to their support team, I was met with vague, robotic responses. They claimed my refills were "in process," but this excuse applied to all of my refills. I am now left without critical medication, scrambling to manage my health without the support I was promised. This isn’t an isolated issue—countless 3 and 4-star reviews echo the same complaint: pervasive delays in medication delivery accompanied by Billing issues. It’s clear this is a systemic problem that Henry Meds is fully aware of, yet they refuse to address it. Their response to these complaints? The same cut-and-paste platitudes, recycled for every frustrated patient. This shows a blatant disregard for accountability and a failure to prioritize patient care. Continuity of treatment, a cornerstone of any reputable healthcare service, is clearly secondary to their financial gain. Henry Meds’ inability or unwillingness to fix this ongoing issue is not just disappointing—it’s irresponsible and unacceptable. I strongly caution anyone considering their services to look elsewhere for reliable, patient-centered care.