Chris
Unresponsive and wouldn’t fix the issue
I was prescribed the wrong medication I kept saying that I wanted the injections but they kept trying to give me the oral tablets and overcharged me until a week of calls and emails. I had to make 6 calls over 5 days and many emails to fix this and get the billing completed. Every time I called, I was told they would fix it and call me back to confirm it but they didn’t. I even recorded these conversations. I believe they did this to delay the prescription by over 10 days and make me go through a lot of effort to get refunded the extra charges. I am still not going to recover the extra week and a half they delayed my prescription.
Response from Henry MedsAug 15, 2025
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