Henry Ford Hospital is an 877-bed tertiary care hospital, education and research complex at the western edge of the New Center area in Detroit, Michigan.
Henry Ford Health System (henryford.com) has 26 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Raymond M.
Absolute garbage! Every time I've gone to these morticians, they take my insurance, take my Copay, bill my insurance then send me a bill!!! All this crap, and they never even, so much as took a blood sample, X-ray, throat culture, or a urine sample. Just asked questions and sent me on my way! 🖕These lowlife, blood sucking, losers!
Paulette S.
If you want assembly line medicine Henry Ford Health is for you! While the doctors are wonderful, YOU CAN'T GET INTO SEE THEM! Even after emergencies you have to wait for an "available appointment". Then when you finally get in, appointments are limited to 20 minutes and NO ONE HAS READ YOUR CHART. This was my fourth ridiculous, inadequate experience in as many months. So, if you need medical care , do not choose Henry Ford Health. They are only interested in the bottom line and not the patient.
Gail Gann S.
They have a RN who celebrated the assassination of Charlie Kirk. Can you imagine being a Republican and having this man take care of you? When the public contacted them, they shut down their public website and locked their social media pages.
J P.
Hitler-like behavior on Social media from their staff. Supporting murdering people who have different opinions
Eileen T.
The hospital which used to be St. John's is the worst around. Please do not take your loved ones there. The physicians are horrendous.
Linda P.
I had my ultrasound at Ascension Henry Ford on moross on July 3rd this is now August 1st I still cannot get the report but yet they got paid no problem there and I already had my surgery so now they report is useless. The doctor who ordered the ultrasound called three times already I'm calling and that's all we get leave a message
customer in M.
Unable to find anyone who knows what is going on and or who will provide any information about a patient even after providing medical power of attorney. I was told a doctor will talk to me. When that didn't happen after 3 hours I was told the doctor would call me. After 2 days - nothing. Animals in a shelter are treated better - the patient was told to sit in the chair or in the bed and not move even though they are more than capable and allowed to walk with me. After a week I was told the patient needs physical therapy due to lack of movement - but if there was someone at the hospital that could walk with the patient this would be an easy way to get patients out of the hospital earlier, reduce cost, open bed. Henry Ford is by far the least efficient facility I have had to deal with and will avoid by all cost in the future. I just hope they stop buying up hospital that work.
Octavia W.
Since my Hematologist switched to the Henry Ford Network I have experienced nothing short of excellence. They are courteous, understanding, patient and really cares to get it right. I disagree with some of the negative comments I have read. There is no such thing as a "perfect" system. They do a quality job. Gave them a chance. 5 stars to you Henry Ford. Kudos to staff!
