Brian
Hemper cares for the customer
I had ordered the july monthly box from Hemper and it had broken at some point in the delivery. I had paid for the protection plus to insure my box and made a claim. then protection plus had sent the issue back to the merchant (Hemper) and said it was on them. I was told I would receive an email from them and hadn't heard for a few weeks. So I decided to make a bad review on the Hemper box. Then they finally contacted me and asked for the photo of the broken bong but the photo was deleted and I had already thrown it out. Then without any hesitation they sent me the XL version of the bong free of charge. I had originally just wanted my $40 back but I have now received the bong and it is amazing, definitely worth the waiting for. props to Hemper for making it up without any problems, so they definitely care for their customers. I think the box is definitely worth a try but 100% honest its not worth $100 but you get a pretty nice bong, id say go for it and if you don’t like it your only down $40 (just needs some more bubble wrap).