Jimmy B.
Unordered box
I am being sent a box that I did not order.I sent an email refusing the order several days ago after I got an email telling me I had ordered a box.I did not order nor do I want this box!

The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jimmy B.
I am being sent a box that I did not order.I sent an email refusing the order several days ago after I got an email telling me I had ordered a box.I did not order nor do I want this box!
Thomas J B.
I was never contacted about issue. I'm being shipped product I did not request. I have image of my log in showing cancelled months ago
Wyatt B.
It has been almost 20 days and I have not heard a single thing about where my order is I was holding out hope that this store was just a little busy at the time but no they just completely suck as a business I’ve been trying to reach them everyday for over a week and o haven’t gotten one person to email me back this is an awful business and I hope it goes under
Oric P.
Slow delivery times. Order placed on 4/17, cbd products have not arrived.
Vickie L.
Still haven't received any information on my order. I've emailed twice, both times I was told I would receive the information in 48 hours. I won't recommend this company at all So I finally asked for my money back after several emails back and forth. I hope in the future they can send the product within the time stated.
The C.
Been two weeks and my order hasn't even shipped!!!!
Aaron J.
I received a survey to review my recent customer support with hemper. I didn't receive any support, sadly! /: I informed hemper multiple times that my brand new pipe battery's atomizer fell off within 2 days of use. I received no reply and now I'm being asked to review service that I haven't been given. I was really excited for the email so my issue could be resolved but now I'm just upset!
Jayla
Let people know when the company shuts down for inventory. Telling me that it’s out of your control, I understand that, but something should be said on the site. I definitely wouldn’t have ordered and because of all this, I’m also canceling my subscription to Hemper, the boxes have been very repetitive anyway, I’ve been getting the same items.