HemperReviews of hemper.co

Sandi was very patient with me, thank you for your excellent communication and understanding of my needs. HEMPER phone lines were down and Sandi was the only person there to help with customer service. It was a lot of back and forthwith emails but it worked out in the end. Thank you again Sandi

Sandy was great and very patient and kind. Thank you!

If it ever says error with your shipping just reach out to customer support, they updated me that an item was out pretty quickly and it shipped fast. You do have to be a little vigilant. The cleaner and item I got for my boyfriends Christmas present was perfect.

Sandi was dope at handling the situation very quick and communicative. What i liked about the encounter the most was her actually responding as a human, if that makes any sense. she didn't read a script. Im definitely buying from hemper again no doubt.

I’ve gotten 4 bongs from hemper and they’ve all have been beautiful quality and they’ve always shown up in mint condition and this one it didn’t the customer service team was extremely fast and helpful and my replacement has already been given a tracking number

Great customer service

I had a broken item in my hemper box and I sent an email to the customer service email and it was responded to very promptly and professionally by Sandi. I am happy with how easy it was to resolve and they were great! I just had to snap a couple pictures of the piece and that was it.

It’s was a satisfying outcome. It was very professional. I thank the company as a happy customer.