HemperReviews of hemper.co

I received my order and the separate bowl herb holder had a chunk of glass missing. It didn’t break in the way here as there was no glass in the wrapping. Apparently customer service could care less and it’s sad because now I’ll have to find a different company for my future smoking needs. I like the bong, just no faith in the company.

Received product but the bottom bowl is missing and I could not find it on the website.

I placed my order on October 30th about 2 weeks went by with no progress on my order. When I reached out I will say I was impressed with how quickly they reached back out, however there was a system error and my order never got placed in the shipping batch. It's now the 11th of November and I'm not expected to recieve my order till the 18th. That equals 20 days i have been waiting for my package. This was not a cheap purchase and I am a bit frustrated that I have to wait so long. Probably will not be ordering from this company again

Ordered the XL Dios De Los Muertos subscription box, bong came shattered. Was told that it would be replaced but would have to wait a week, haven’t heard anything since. While waiting for that bong, decided to order two of the XL beaker bongs as gifts. Box came with “paper” packing on one side and one of the bongs was completely shattered. Emailed them again about that while also waiting to hear back about the broken DDLM bong and it’s been 4 days, no response.

Wouldn’t refund my order. Wish I could give this place a 0.

I still have not received my package or a shipping tracking number. I ordered this Aug. Sept 26th

Company continues to be shady after 20 days. They still have not shipped and offer only a par refund!! Do not spend money here!

i was charged for a subscription i canceled and got the confirmation for that i canceled the subscription almost 4 months and I cant get a refund for it and the package isnt even going to my house idk where its going(do not start a subscription with hemper this may happen to you)