james
customer service was great
customer service was great
Response from HemperMar 15, 2021
Hey James, Glad to hear it!

The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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james
customer service was great
Response from HemperMar 15, 2021
Hey James, Glad to hear it!
Mike B.
Great customer service, I've been getting the Hemper Box for almost a year. First time having a piece come broken, and it took them less then a day to get back and resolve the issue!
Response from HemperMar 10, 2021
Hey Mike, We are glad to have been of service and happy to hear that we were able to help with your issue in a timely fashion.
Ashley
Great service! Answered my email super fast to help out when my Chronic Hemperbong arrived damaged and already have a new one on the way within 2 days. Very thankful for the assistance and hope to continue to love the Hemper boxes!
Response from HemperMar 10, 2021
Hey Ashley, Thank you for your review! Sounds like we got to you quickly and took care of your issue just as fast. I hope your new piece reaches you in a timely manner and is in working condition.
Angel C.
Customer service representative was very polite and helpful. Expedient service was appreciate! Thank you!
Response from HemperMar 10, 2021
Hey Angel, Thank you for your review. We absolutely strive for quick and helpful service!
Emily
These are great pieces and look forward to seeing the new theme each month. Customer Service told me to add the insurance & I've never had a problem since with lost or damaged glass.
Response from HemperMar 10, 2021
Hey Emily, Thank you for your review and kind words. We are happy to have you as part of the Hemper family and look forward to your future patronage.
stephen D.
I ordered the February Hemper box for my wife and she absolutely loved it. We are always happy with the surprises in the boxes and items we order from Hemper. Patrick is a good guy and an even better customer service representative. The clipper lighter that was in our box was not working so he sent us a pack of 2 to replace the one. He’s very friendly and knows how to treat a customer. Just what you would expect from a great customer service representative. We will always support Hemper and are glad to be part of the Hemper family. Thanks again.
Response from HemperMar 11, 2021
Hey Stephen, Thank you for leaving a review, we appreciate the kind words. I'm glad that we were able to take care of the issue and make a happy customer even happier. We are happy to have you both as a part of the Hemper family and we look forward to your future patronage. Stay lifted!
james H.
Good product
Response from HemperMar 11, 2021
Hey James, Thanks for leaving a review. We are glad to hear that you are enjoying the products we have to have. Stay lifted!
RaGe_Blunt -.
I love the fast service on this site, online headshops can't be any better, I didn't receive my monthly order of 420 solution, and without any hurdles, Hemper sends me a replacement bottle, thx Patrick for the great customer service.
Response from HemperMar 11, 2021
Hey RaGe_Blunt, Thank you for leaving a review, we always strive to make our customers happy and see to it that they are taken care of to the best of our abilities.